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Make a meaningful difference to patients around the world. Driven by a passion to help patients live healthier and more productive lives, our Sales teams embrace Edwards Lifesciences’ values to build trusting, lasting relationships with medical professionals and industry partners. Your insight and dedication will help deepen and broaden clinical knowledge of our company’s innovative technologies, while creating connections between providers and teams across our businesses to ensure patients receive the highest quality of care.Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.The Specialist, Field Sales Support will coordinate development and facilitate clinical and technical sales training programs, including lab-based and case-based training for Transcatheter Mitral and Tricuspid Therapies (TMTT) business programs.Open to hybrid (local Southern CA candidates) or remote, US based candidates. Regular travel, including air and overnight required.How you will make an impact:
Support the development and execution of clinical and technical sales training programs, including lab-based and case-based training.
Own execution of Clinical and/or Imaging Specialist training, including sign-off on for clinical certification.
Create and contribute to training efforts, including content development, for further development of the new hire field training program
Measure effectiveness of programs through post-meeting survey instruments, field feedback and KOL review, develop plan to address concerns, and lead the implementation of solutions
Provide support for clinical cases
Collaborate with management team to ensure training objectives are met with consistency and in compliance with the sales training strategy
What you will need (Required):
Bachelor's Degree in related field plus minimum 3 years experience in a relative clinical or sales training leadership role within medical device industry required.
Able to travel up to 50% (may include car, air and overnight) for training programs and SME case support
What else we look for (Preferred):
Experience or clinical knowledge of echocardiography preferred
Previous experience in clinical and/or sales training a big plus
Knowledgeable in cardiovascular science, cardiovascular anatomy, pathology and physiology
Experience in effective facilitation, presentation and project management
Demonstrated ability to implement training and field adoption strategies, convert these into tactical roll-out plans and deliver results with a specific emphasis on market strategy and new product launches.
Demonstrates excellent communication and interpersonal relationship skills (consulting, influencing, and relationship management abilities)
Ability to relate to physicians, nurses, and senior-level healthcare managers
Moderate understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
High discretion to manage confidential information and adhere to all company policies, procedures and business ethics codes
Thrives in a cross functional team environment, able to interact professionally with all levels within the organization, including serving as consultant to management
Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.COVID Vaccination RequirementEdwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world's leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 15,000 individuals worldwide.For us, helping patients is not a slogan - it's our life's work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.
