Resource Sharing Assistant
Job Number: 24715
Functional Area: Libraries
Department: Libraries
School Area: Libraries, MIT Press, Tech Review
Employment Type: Full-Time
Employment Category: Non-Exempt
Visa Sponsorship Available: No
Schedule:
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Posting Description
RESOURCE SHARING ASSISTANT, MIT Libraries, to process requests, verify citations, and communicate policies to patrons in support of interlibrary lending and borrowing operations, using systems like ILLiad, RAPID, and ReShare to fulfill requests, resolve issues, and assist library users. Responsibilities include scanning materials, supporting library service points, and handling material pick-up, sorting, and transport across MIT campuses, including occasional deliveries via van.The Resource Sharing Assistant will develop expertise in access services, troubleshoot problems, and may contribute to documentation, hiring, or supervising student employees. Participation in library committees and special projects is encouraged. This position is ideal for those looking to build library skills while contributing to a collaborative academic environment that prioritizes access to information for MIT and its resource-sharing partners. Please go here (https://libraries.mit.edu/about/organization/jobs/) for full job description.Job RequirementsREQUIRED: High school diploma or equivalent and minimum of six months of related experience; valid driver’s license and good driving record; excellent computer skills: Windows, GoogleDocs, Word, Excel, PowerPoint, Outlook; excellent communication skills and ability to manage competing priorities; excellent problem-solving skills; superior customer service skills in person, via email, and phone; excellent data entry skills and attention to detail; ability to lift 40 lbs, move boxes, shelve materials, and tolerate exposure to dust; ability to work independently and collaboratively. Job #24715This is a union position. Employees are covered by the collective bargaining agreement between the MIT Libraries and American Federation of State, County and Municipal Employees Council 93. Provisions related to wages, benefits, and other terms of employment are in the agreement. Any questions should be directed to lib-hr@mit.edu.Hourly rate: Min $20.71 - Mid $28.07 - Max $35.41 salary based on qualifications and experience. 12/23/2024
