GTM Operations Manager

GTM Operations Manager

12 May 2026
Massachusetts, Newton, 02458 Newton USA

GTM Operations Manager

The GTM Operations Manager is responsible for supporting the GTM planning process and operating rhythm across Sales and Renewals to ultimately develop and drive initiatives that accelerate ARR growth. This role plays a critical part in the broader Go-To-Market strategic planning cadence by fostering action-oriented discussion and managing the execution of the planning process to define the annual goals and strategic priorities. Reporting to the Sr. Director of Revenue Operations, this highly visible role will partner closely with the Revenue Operations, Finance, and Analytics teams as well as GTM leaders to define data-driven, strategic shifts in how we engage with customers to then build and programmatically execute initiatives to drive the requisite change.  Sitting at the intersection between strategy and execution, this role is highly collaborative and action-oriented: working with IT and GTM leadership to design and implement shifts in how we interact and engage with customers to optimize their experience.Responsibilities: Drive target planning and development through historical trend analysis and future year growth assumptionsPresent data-driven recommendations and structure programmatic approach to driving changeActively design and lead business process improvement initiatives with a central focus on delivering an exceptional customer experienceLead change management activities to support adoption of any changes to the engagement model and operating modelsDrive headcount and budget planning throughout the year 

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