Bright Horizons is a leading education and care company, trusted by families and employers around the world for high-quality childcare and early education, back-up care, and workplace education. We partner with some of the world’s best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.Are you ready to take charge of building groundbreaking data products? If you’re looking for a Product leadership role with a critical impact across the organization, this is the opportunity for you! As a Sr. Product Manager, you’ll be at the forefront of defining and executing the strategy for our data products, making a visible impact across business lines and supporting our marketing and growth team’s GTM strategy. You’ll be a key player in a dynamic, fast-growing Enterprise Product Team, fostering synergies across all our business lines, marketing, growth, and services teams.What You’ll Be Doing:
Visionary Leadership: Own the vision, strategy, and roadmap for our data products, leveraging a Customer Data Platform (CDP) to unify customer and operational data, creating a single view of the customer.
Customer Insights: Collaborate with marketing and growth teams to utilize customer data, understand needs and behaviors, and create real-time customer journeys across channels and segments, delivering personalized experiences and valuable insights.
Product Leadership: Serve as a Product Leader, working with cross-functional teams and other product teams to collect business needs and translate them into product capabilities.
Tech Collaboration: Partner with internal tech and design teams to create product backlogs, prioritize features, and ensure the iterative delivery of high-impact capabilities based on data-driven decision-making (KPIs/OKRs).
Effective Communication: Communicate effectively across the organization with stakeholders and leadership groups to ensure alignment of priorities and deliverables.
Research & Design: Conducted competitive and market research, worked with the design team on creating wireframes and prototypes, and validated prototypes with /B testing.
What You’ll Bring to the Team:
Experience : 5+ years of product management experience.
Product Development : Experience building B2B or B2C, SaaS-based products.
Agile Expertise :Demonstrated experience with agile (SAFe/Scrum) and proficiency with agile tools – Jira, ADO.
Customer 360 Views : Experience building customer 360 views using a CDP product like Salesforce or Microsoft D365.
Data-Driven Leadership :Demonstrated data-driven product leadership, measuring success outcomes using product analytic tools – Pendo, GA, etc.
Collaboration Skills : Strong collaboration skills to work with both technical and non-technical teams and across large stakeholder groups.
Proven Results : Proven results in delivering high-quality, customer-driven products on time in a fast-paced environment.
Communication Skills : Excellent written and verbal communication skills.
Education : Bachelor’s degree required.
#indccThe range of compensation listed here or that may be discussed in the interview process is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.Life at Bright Horizons:Our home office employees support all facets of our business — and no matter which department you join, you’ll be part of a passionate team doing work that makes a difference in the lives of children and families.Our people are the heart of our company. Because we’re as committed to our own employees as we are to the clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Here, you’ll find traditional perks (health insurance, 401(k), PTO, and flex spending) plus childcare discounts, education assistance, and so much more. Join us to experience how we support our people to realize their passion, possibilities, and purpose both at work and at home. All in a workplace where you can be you. Come build a brighter future with us.HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?Contact us at bhrecruit@brighthorizons.com or 855-877-6866Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO – English (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and EEO – Spanish (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf) along with information on the Family and Medical Leave Act (FMLA) (https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf) and Employee Polygraph Protection Act (EPPA) (https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf) .Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.Passion, Potential, and PossibilitiesAll three await you in a Bright Horizons ® career. Whether you work in one of our child care centers, a corporate office, or a family’s home, you’ll be part of a company named 20 times as one of FORTUNE’s “100 Best Companies to Work For.” (https://youtu.be/IkTDOR2cFHA) Join a team driven to make a difference, one child, one family, and one organization at a time. Come build a brighter future with us .
