Vacancy expired!
Purpose of Job Company Vehicle is provided!Looking for experienced Property Field Adjuster in Worcester, MAProvides PROPERTY claims service face-to-face directly with members and third-party customers in the field. Investigates, evaluates, negotiates and adjusts moderately complex to complex property claims presented by or against our insured to confirm coverage, determine legal liability and equitability settle/defend in compliance with all state regulatory requirements. Works under minimal supervision to perform work assignments and problem resolution. Recognizes life events, understands member's needs and provides advice in order to deliver appropriate solutions to members.Job Requirements
Adjusts moderately complex to complex property claims.
Severity of claims includes personal property claims involving low to moderate value, structure claims involving moderate to high dollar value and severity, Section II liability claims involving lower severity physical damage, and Additional Living Expense (ALE) claims involving moderate dollar value.
Acquires and applies proficient knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, and USAA claim handling process and procedures.
Serves as a resource to less experienced team members on escalated issues of a routine nature.
Partners with and/or directs vendors and internal business partners to facilitate claims resolution.
Supports workload surges and/or Catastrophe operations as needed to include working significant overtime during designated CATs.
Minimum Requirements:
High School Diploma or GED
2+ year experience handling dwelling claims
Ability to acquire and maintain required licenses
Intermediate property construction knowledge
Intermediate knowledge and proficiency in Xactimate estimating platform.
Strong negotiation, investigation and communication skills
Advanced knowledge of property insurance policies and endorsements
Ability to travel and/or work catastrophe duty when needed
Qualifications may warrant placement in a different job levelWhen you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.Preferred Requirements
Prior property field adjuster experience to include CAT deployment
Bachelor’s degree
Industry designations such as CPCU, AIC, SCLA
Currently live in or the ability to relocate to Worcester, MA
Physical Demand Requirements:
Ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car
Ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics
Ability to crouch and stoop to inspect confined attic spaces and go beneath homes into crawl spaces
Meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license
Relocation assistance is available for this position.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Must complete 12 months in current position (from date of hire or date of placement), or must have manager’s approval prior to posting.Last day to apply to the opening is 6/11/19 by 11:59 pm CST time.Find your purpose. Join our mission.USAA has grown to serve almost 12 million members. USAA is on a mission - to facilitate the financial security of our members, the men and women of the U.S. military and their families worldwide by providing a full range of financial services and products. USAA attributes its long-standing success to its most valuable resource, our 32,000 employees. They are the heart and soul of our member-service culture.Everything that happens at USAA is based on our core values: Service, Loyalty, Honesty, and Integrity. These are the foundations of how we do business with our members, as well as how we treat each other.USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
