Accommodations CoordinatorApply NowHow to ApplyA cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, one page or less, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file, due to system limitations.Job SummaryWe are a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. Through our powerful ideas, purpose-driven leaders, and positive impact, we empower business leaders to improve the world. Learn more about Ross and our mission and valuesHERE (https://michiganross.umich.edu/) .This role is hybrid with onsite expectations in Ann Arbor, MI. For a full job description, see linkhere (https://drive.google.com/file/d/1Tt20olAkSmb9mCDyK6Q9gnH6IiboxL/view) . For questions about this role, email [email protected] .Purpose:As an Accommodations Coordinator You will manage the accommodations program for Ross students requiring special assistance, and organizing and supervising proctoring services for exams and assessments. You will ensure compliance with relevant policies and provide support to individuals requiring accommodations. You will report to the Office Administration Supervisor for Faculty Support.Why Work at Michigan?In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:
Generous time off (Vacation, Holidays, Season Days)
A retirement plan that provides two-for-one matching contributions with immediate vesting
Many choices for comprehensive health insurance
Life insurance
Long-term disability coverage
Flexible spending accounts for healthcare and dependent care expenses
Flexible Work Program
Ross Onsite Fitness Center
ResponsibilitiesAccommodations Coordinator (40%)
Provide strategic management, planning, training and operation of the school's accommodations program.
Coordinate and help implement accommodations in collaboration with multiple departments, including academic, HR, and facilities management.
You will be a primary contact for all inquiries related to accommodations and proctoring, providing excellent customer service. Communicate directly with students regarding how their accommodations will be met, troubleshooting any unusual needs.
Develop relationships with main internal and external partners, which includes serving as the school's subject matter expert to manage a comprehensive plan for accommodations, testing rooms and other arrangements for all quizzes and exams throughout the academic year.
Regulatory Knowledge and Compliance (10%)
You will maintain accurate and confidential records of accommodation requests, approvals, and implementations and maintain appropriate procedures.
Communicate with faculty, staff, and students about procedures.
Partner with UM Services for Students with Disabilities to ensure Ross' approach to accommodations continues to be compliant.
Ensure adherence to legal requirements, such as ADA (Americans with Disabilities Act) or Section 504 of the Rehabilitation Act, and institutional policies regarding accommodations.
Evaluate processes to improve systems, including IT management tools.
Set and honor deadlines for compliance with legal guidelines.
Support Students with Disabilities (10%)
Recognize signs of anxiety, depression, as well as other mental health concerns, to take appropriate action by providing support, and referring the individual to professional resources or services if necessary.
Answer faculty questions concerning appropriate approaches to working with students needing accommodations.
Respond to student inquiries, conflicts, and medical needs and make decisions on temporary accommodation needs for students.
Proctor Coordination (40%)
Interview, hire, and mentor proctors for all exams (accommodations, regular, and conflict), and serve as supervisor for proctors.
Plan and direct Proctor's work and appraise their performance, including taking disciplinary action.
Develop and deliver training programs for proctors on best practice, ensuring adherence to established procedures and maintaining the integrity of the examination process.
Schedule and organize proctoring services for exams and assessments, ensuring that all necessary resources and accommodations are in place.
Plan for and manage the Proctor budget, keeping leadership informed of costs and procedural changes of program.
Required Qualifications
An Associate degree and 4+ years of relevant experience in fields such as higher education, special education, or an equivalent combination of education and experience.
Experience working with students in an academic setting.
Comprehension of financial principles and its application following best practice.
Demonstrated expertise in managing programs.
Modes of WorkPositions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .Additional InformationThe posting range for this position is $49,700-$58,300. This posting range reflects multiple factors involved in determining compensation, such as skills, experience, training, certifications, and other organizational needs. At Ross, it is not common for new hires to be offered a salary at the upper end of the range . Compensation decisions are based on the details of each situation.Application DeadlineJob openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.U-M EEO/AA StatementThe University of Michigan is an equal opportunity/affirmative action employer.Job DetailJob Opening ID253624Working TitleAccommodations CoordinatorJob TitleStudent Admin Asst SrWork LocationAnn Arbor CampusAnn Arbor, MIModes of WorkHybridFull/Part TimeFull-TimeRegular/TemporaryRegularFLSA StatusNonexemptOrganizational GroupSchool Bus AdminDepartmentROSS SCH Faculty SupportPosting Begin/End Date8/26/2024 - 9/09/2024Salary$49,700.00 - $58,300.00Career InterestAcademic & Student ServicesApply Now
