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The Scale Operator provides timely and accurate tickets to customers, ensuring the smooth flow of traffic across the scale. This position assists in the coordination of truck dispatch orders to ensure maximum efficiency of trucking. Proactively sells to specific customer segments, administers key sales systems and processes, and provides sales support to the sales team in the Market Area.
Responsibilities
Coordinates truck dispatch to jobs with orders received from Dispatch Office and operates computer to produce appropriate customer tickets. Verifies tickets for numbers, date and time accuracy. Collects COD money and properly records it.
Transfers all files and tickets transfer files daily. Ensures all delivery tickets are signed by drivers on FOB orders before they leave the plant. Answers phones and takes accurate messages for others in their absence.
Tares trucks (empty weight) daily and records as appropriate as well as maintains accurate records of tons produced.
