HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.Position Description:
We are seeking a highly analytical and detail-oriented entry level candidate within Product Definition and Offer.
This role will blend business acumen with technical proficiency, requiring the ability to understand complex business processes and translate them into effective system configurations.
You will be a key player in ensuring our systems accurately reflect business needs and operate efficiently.
This position will focus heavily on the developing new processes with technical solutions with the vehicle configuration space.
The position will utilize ML and AI to quickly develop solutions.
Collaborate with stakeholders across various departments to understand business needs, gather detailed requirements, and document them clearly and concisely using various techniques (e.g., user stories, use cases, process flows).
Translate business requirements into technical configurations within our [mention specific system] backend. This includes, but is not limited to:
Developing and maintaining configuration specifications.
Creating and modifying data mappings and integrations.
Implementing and testing new configurations.
Troubleshooting and resolving configuration-related issues.
Analyze existing data to identify trends, inefficiencies, and areas for improvement. This may involve querying databases, generating reports, and visualizing data using appropriate tools.
Identify opportunities to streamline business processes and improve system efficiency through configuration changes and best practices.
Thoroughly test configurations to ensure they meet requirements and function as expected. Participate in user acceptance testing (UAT).
Maintain comprehensive documentation of system configurations, processes, and troubleshooting steps.
Work closely with developers, IT support, and other stakeholders to ensure smooth implementation and ongoing support of system configurations.
Skills Required:
Strong analytical and problem-solving skills.
Excellent communication, interpersonal, and collaboration skills.
Ability to translate complex technical information into easily understandable terms for non-technical audiences.
Skills Preferred:
Java experience -SQL experience.
Experience Required:
ML experience and implementation experience.
Experience Preferred:
Experience with Agile methodologies is a plus.
Experience with vehicle configuration is a plus.
Education Required:
Bachelor's degree in Information Systems, or a related field.
Education Preferred:
Master’s degree with concentration in ML is a plus.
Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.
