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Location:Detroit, MichiganPosition Summary:It is the responsibility of the Wok Cook Lead to prepare all meals and other food items served in the designated wok area while performing excellent guest service. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures, within the framework and intent of the MGM Grand Detroit Mission Statement.Essential Functions:
Prepares meals and other food items served in the wok area.
Uses recipes and a variety of kitchen equipment to prepare Chinese food to MGM Grand Detroit specifications.
Supervises and schedules the wok cook team in designated food outlets.
Possesses intimate knowledge of Mandarin, Cantonese and Mongolian style cooking as well as an overall understanding of Chinese, Japanese and general Asian cooking techniques.
Possesses intimate knowledge of wok operation, rice cookery, specialized Asian vegetable cuts, and sauces related to stir fry, Cantonese and Mongolian cooking.
Monitors customer flow and estimated daily food requirements and supplies, requisitioning items needed on a daily basis through his/her Sous Chef.
Bakes, roasts, boils, fries, and steams meat, fish, vegetables, and other foods.
Informs Supervisor of any irregularities occurring within the food preparation and of any customer complaints or other disputes which cannot be readily resolved.
Assists with the training and development of all kitchen team members.
Makes recommendations for timely repair, maintenance, and upkeep of all kitchen equipment and/or mechanical systems.
Maintains a constant awareness of safety and accident prevention, immediately notifying the Supervisor and completing an accident report in the event an accident occurs.
Promotes and maintains the highest level of customer service to all guests while staying alert to their needs.
Responds effectively to guest inquiries related to MGM Grand Detroit and the downtown Detroit area providing excellent guest service.
Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies Supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
Performs other job-related duties as assigned.
Knowledge, Skills and Abilities:
18 years of age or older.
High school diploma or equivalent. Culinary training or vocational certification preferred.
Three years experience as a Wok Cook in a high volume restaurant establishment and three years experience as a Sous Chef in a high volume Chinese restaurant.
Excellent guest service and hospitality skills.
Strong problem solving and listening skills.
Self-motivated with excellent organizational skills and attention to detail.
Ability to handle and maintain confidential information.
Ability to lift and carry up to fifty (50) pounds at a time.
Ability to push and pull heavy items and equipment.
Ability to perform various activities such as constant standing, walking, frequent bending, reaching, kneeling, and squatting.
Ability to work in an environment where pipe, cigar, and cigarette smoking is permitted.
Ability to multi-task several activities and duties simultaneously.
Ability to function and act independently.
Ability to work well with people, in a team environment, and to communicate effectively both written & oral.
Ability to function in a fast paced environment, under short time constraints, and within established deadlines.
Ability to work a flexible schedule including extended hours, weekends, and holidays.
Obtain/maintain a food handler’s permit.
MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.With 77,000+ employees, the Company is one of the world's leading global hospitality and entertainment companies with 23 resorts. We’re proud to be recognized for our commitment to being socially responsible, including an industry-leading diversity and inclusive culture, community engagement and philanthropy initiatives, and a commitment to environmentally sustainable approaches in development and operations.While we operate leading resorts and amenities, ultimately it is the people of MGM Resorts who make the difference daily by providing the ultimate guest experience. We welcome you to join us.If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at diversityrecruiting@mgmresorts.com at mailto:talent@mgmresorts.com .We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy at http://www.mgmmirage.com/privacy.htm and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/ at http://www.mgmresortscareers.com/ careers.
