Customer Solutions Engineer

Customer Solutions Engineer

16 Jul 2026
Michigan, Farmingtonhills 00000 Farmingtonhills USA

Customer Solutions Engineer

 Provide expert technical guidance throughout the pre-selling process, analyzing customer requirements and developing tailored solutions based on our technical portfolio and roadmap for OBC, DC/DC converters, and inverter technologiesServe as the primary technical point of contact for assigned automotive OEM customer accounts, building strong long-term relationships and understanding their technical roadmaps, development, and production processesSupport internal business units in acquisition activities by providing detailed technical specifications, performance data, and feasibility assessments aligned with their automotive development timelinesConduct system architecture assessments and provide recommendations for optimization of high-voltage power electronics solutionsDevelop comprehensive technical proposals and documentation that clearly communicate solution benefits, specifications, and implementation timelines to customer stakeholdersCollaborate cross-functionally with engineering, product management, and sales teams to address customer technical concerns, resolve issues, and identify opportunities for solution enhancementProvide technical support to customer teams on product features, integration procedures, and best practices for high-voltage power electronics systemsMonitor customer satisfaction and system performance metrics, identifying areas for continuous improvement and proactive technical support 

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