IT Security & Access Management – Assist in managing user Access Management, Annual Recertifications, IT Role Risk Management process and IT security protocols to ensure compliance and data protection.Automation & Process Optimization – Develop and implement automation scripts, solutions, or tools to enhance IT workflows and efficiency: such as Microsoft Power Automate, Microsoft PowerBI, Microsoft Forms, etc. Most importantly, help streamline manual processes and minimize labor for tasks.IT Cost Optimization – Support IT cost analysis initiatives, identifying ways to optimize IT spending and improve resource allocation.Data Analysis & Reporting – Analyze IT security and system data to identify risks, trends, and opportunities for improvement.Technical Support & Documentation – Assist in troubleshooting IT issues and maintaining clear documentation of processes, automation scripts, and security policies and central directives.Support Divisional IT Communication planning and activities - IT Newsletters, IT Support Sessions, IT Workshops, Information Sharing Meetings, Create and maintain Divisional / Departmental webpages and Community Sites
