Description We are offering a contract to hire employment opportunity for an Administrative Assistant in Grand Rapids, Michigan. This role is within the non-profit industry, specifically working with securing housing for the homeless population. The workplace is collaborative and requires strong technical skills, especially in Microsoft Excel.Responsibilities: Work closely with the homeless population of Grand Rapids to facilitate secure housing. Handle grants and secure funds to assist in housing procurement. Assist consumers with documentation and determine eligibility for housing. Perform income and rent calculations to ensure affordability for consumers. Ensure all operations are within compliance guidelines. Answer inbound calls and address customer inquiries in a courteous manner. Maintain accurate records of customer contracts and department files. Manage the database and ensure the organizational effectiveness of digital files. Complete documentation and paperwork related to housing grants and applications. Use MS Excel for data entry and to maintain records. Requirements Minimum of 1 year of experience in an administrative role in a non-profit organization Proficiency in answering inbound calls in a courteous manner Ability to create and maintain appropriate documentation and complete paperwork accurately Basic office skills including clerical duties and office functions Experience in managing client relations and maintaining department records Knowledge of compliance functions and regulatory compliance Proficient in database administration and management Ability to work comfortably with computer files and keyboard Capability to confirm appointments and maintain records Financial counseling skills would be advantageous Friendly and outgoing personality to engage with clients and team members Proficiency in MS Excel and data entry Strong commitment to providing excellent customer service Excellent time management skills and ability to multitask Ability to work collaboratively in a team environment Strong organizational effectiveness skills Excellent verbal and written communication skills High attention to detail and problem-solving skills A high level of discretion for both business and personal affairs. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
