Departmental Specialist 13Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4716469) ApplyDepartmental Specialist 13Salary$31.06 - $46.36 HourlyLocation Lansing, MIJob TypePermanent Full TimeRemote EmploymentFlexible/HybridJob Number6501-24-DIFS-115 DEPT SPL 13DepartmentDepartment of Insurance and Financial ServicesOpening Date11/01/2024Closing Date11/15/2024 5:00 PM EasternBargaining UnitNON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)
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Job DescriptionThe Department of Insurance and Financial Services (DIFS) is seeking an individual to work in public service as a Departmental Specialist in the Office of Consumer Services. This position is an opportunity to build a lifelong career doing work that truly matters - helping protect consumers and maintain public confidence in Michigan’s insurance and financial services industries.The right candidate will provide support to Michigan residents who have questions or problems concerning their no-fault auto insurance and/or catastrophic accident care claims. You will act as the office’s resource for consumer issues and provide technical guidance relating to no-fault auto insurance and Public Acts 21 and 22 of 2019.This position will require you to communicate with consumers, health care providers, licensees, legislative offices, and other state departments on a regular basis. Effective written and verbal communication is essential to ensure concerns identified in consumer inquiries are addressed. Ideal candidates will have:
The drive to serve the people of the State of Michigan and make a difference in an important role that supports Michigan individuals and businesses.
The ability to thrive in a dynamic, collaborative, high-tech environment while demonstrating sound professional judgment and decision-making.
A curious and analytical mind capable of analyzing complex statutes, policy forms, and converting this information into an easy to understand, consumer friendly format.
The ability to communicate clearly, concisely, and effectively both orally and in writing.
The desire to work closely with colleagues and management to solve problems.
The ability to work well both independently and within a team.
Other job features:
Participation in webinars, conference calls, and employee development training.
DIFS is looking for a team member who has an interest in helping others, who wants to learn and grow as a professional, and who wants to enjoy all the exciting things life in Michigan has to offer. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.
This position provides competitive pay, retirement, health, vision, and dental benefits.
For more information about this posting, click: HERE (https://MCSC.state.mi.us/AgencyPDFs/deptspl 115pd.pdf) Work Location: This is an in-person position based inLansing, Michigan,with the possibility of a hybrid work schedule where you would work from home up to three days per week, following a training period if approved.Work must be performed in the state of Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position. Relocation expenses are not reimbursed.Please submit a cover letter, resume, one-page business writing sample, and official college transcripts. An "official college transcript" must contain the college/university name and address, the degree conferred, and date granted, coursework completed, and the Registrar's signature and/or seal.A scanned or electronic copy is acceptable, if it contains the elements listed above.The college/university does not have to send the transcripts directly to DIFS. Failure to attach the requested documents may result in your application being screened out.Note: The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises. Any applicant that is suspected of using AI software for any portion of the selection process may be screened out. DIFS is a Gold-Level Veteran-Friendly Employer, committed to recruiting, training, and retaining veterans and their spouses.Required Education and ExperienceEducationPossession of a bachelor's degree in any major.ExperienceFour years of professional experience, including two years equivalent to the experienced (P11) level or one year equivalent to the advanced (12) level.Additional Requirements and InformationSpecial Requirements, Licenses, and CertificationsEquivalent combinations of nonprofessional experience, identified by the appointing authority and approved by Civil Service that are represented by subclass codes, will be accepted for classified, professional experience equivalent to the P11-level and above. The nonprofessional experience must be related to departmental programs and services that provide the required knowledge, skills, and abilities.Certain positions may be assigned subclass codes and individuals appointed must possess the required specialized experience.View the entire job specification at:https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/D/DepartmentalSpecialist.pdfState employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award. More details on benefits for our new hires are below: Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems. Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits. Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc. Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand 13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions. Paid Parental Leave:Eligible employees can take 12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child. Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day. Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums. Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual. Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income. Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education. Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan. Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs. Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek. Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer. Updated: 2/28/2401 DEPSPL - Do you possess at least a bachelor's degree or higher in any major; OR at least one year of professional experience in the state of Michigan classified service? If so, please attach a copy of your official transcripts.
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No
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DEPSPL - Do you possess at least four years of professional experience?
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What is the most important element of a regulatory agency, such as the Department of Insurance and Financial Services, and why?
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Describe your experience researching, interpreting, and analyzing law, such as Public Acts 21 and 22 of 2019.
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Why are you interested in joining the DIFS team?
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Have you attached all the following to your application: resume, cover letter, copy of official transcripts, and a professional writing sample?
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Required Question
AgencyState of MichiganDepartmentDepartment of Insurance and Financial ServicesAddress530 W. Allegan St.Lansing, Michigan, 48909Phone(877) 999-6442Websitewww.michigan.gov/DIFSApplyPlease verify your email addressVerify Email
