Member Services Specialist

Member Services Specialist

17 Oct 2024
Michigan, Troy, 48007 Troy USA

Member Services Specialist

Description:Core Hours: 8am to 8pm Monday through Friday and 8am to 1pm on SaturdaysMust be comfortable working those hours on a rotating basis. Sometimes on 8am to 5pm, then 9am to 6pm and 12pm to 8pm. 2 saturdays a month as well required. Half day during the work week when working a saturdayDigital Branch Services SpecialistOverview of Responsibilities: Performs a broad range of member sales and service functions to deliver the desired member experience through digital channels and educate members on digital usage. Focuses on listening to identify member needs by asking questions and offering solutions in order to build loyal member relationships. Actively promotes products and services by providing member support for digital services. MUST HAVE:

must be able to pass credit check

someone who has worked in a very similar capacity in the past. At least 2 to 3 years of experience. Similar roles could be: virtual banker, digital banker, virtual loan officer, online banker, branch banker, branch services specialist, relationship banker. etc.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

§ Medical, dental & vision

§ Critical Illness, Accident, and Hospital

§ 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

§ Life Insurance (Voluntary Life & AD&D for the employee and dependents)

§ Short and long-term disability

§ Health Spending Account (HSA)

§ Transportation benefits

§ Employee Assistance Program

§ Time Off/Leave (PTO, Vacation or Sick Leave)

#prioritycentralAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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