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Property Manager
(The Minneapolis 220 in and around Minneapolis, MN)
Organization Background
Aeon is a nonprofit developer, owner and manager of quality, affordable homes in the Twin Cities. Since 1986, the award-winning nonprofit has built or renovated more than 5,500 apartments and townhomes. These homes provide stability to more than 12,000 people each year. At Aeon, we believe everyone deserves a home. But the threat of homelessness is real. Too many people are struggling to make ends meet. One illness, one day without work, one family emergency, could leave them with nowhere else to go. Together, we will act boldly to create and preserve quality, affordable homes for those who need them most. With Aeon, you’ll discover hard work that’s worth it. Learn more about Aeon at www.aeon.org.
Position Summary
We are seeking an experienced business manager with exceptional leadership, business and financial management, planning/problem solving and customer services skills to join our team and lead 220 scattered-site apartment homes! This dynamic, results-driven Property Manager will enjoy an exciting, fast paced work environment leading affordable housing, NOAH, and market rate apartment communities in the Twin Cities area. The Property Manager reports directly to the Portfolio Director.
Key responsibilities include, but are not limited to:
Lead, motivate, and direct staff
Ensure effectiveness of staff through ongoing training, mentoring and working through performance matters in an effective and timely manner
Ensure growth of the team by instructing them to attend various seminars and classes, and actively participate and engage in growth opportunities as well
Perform annual reviews for each staff member
Adequately document all disciplinary policies and procedures
Use delegation skills to effectively manage time as well as cross train other staff members
Observe all time reporting
Customer Service
Ensure that Aeon’s residents are appropriately served in a positive, welcoming environment
Work with other Aeon staff and outside parties to help Aeon residents engage within their community and create Home
Lead and guide customer service strategies in a culturally responsive manner, ensuring consideration for differing needs and expectations of residents, staffs, vendors, community members, etc…
Financial Management
Support the development of annual operating budgets for assigned properties
Creates monthly financial variance reports
Support annual capital expenditure projections to protect and maximize assets
Effectively monitor and collect on property receivables
Control expenses and optimize property profitability
Physical Asset Maintenance and Supervision of Contractors
Responsible for the maintenance and upkeep of the physical asset by guiding the maintenance team
Consistently monitors and follows up on timely and accurate completion of resident and common area work orders
Inspect property for hazardous or potential liability situations as requested
Continually monitor vendor invoices and performance
Communicate with vendors concerning unsatisfactory performance and/or invoice issues
Prepare and monitor for quality inspections including but not limited to REAC, Section 8, MPHA, etc.
Leasing & Marketing
Obtaining occupancy goals as set by the budget/organization by marketing
processing applications
retaining residents
affirmative marketing
Administrative Management
Ensure quality employee selection, training, performance and assure that all supervised employees comply with the appropriate policies, procedures, and performance expectations
Ensure property files and records are maintained according to regulatory requirements and Aeon policies and procedures
Continually improve management and technical skills
Skills & Qualifications
Significant experience and accomplishments leading a property management or related business team
Multifamily affordable housing experience is preferred
Spanish language skills are strongly preferred
Ability to engage in high level customer service that is culturally responsive, ensuring consideration for differing needs and expectations of residents, staffs, vendors, community members, etc… is required
Excellent communication and ability to maintain positive resident relations resulting in strong resident retention
Must possess strong supervisory and leadership skills and be able to drive results
Proven track record of preparing, understanding and managing budgets as well as increasing net operating income
Knowledge of and/or ability to, operate under fair housing laws and regulations
Experience working with individuals experiencing or significantly impacted by mental health, substance use, poverty, and trauma is preferred
Intermediate navigation and knowledge of computer systems
Must be a resourceful problem solver with an attention to details and a seeker of excellence who values results, hard work, customer service, and loyalty to Aeon’s mission
Valid drivers’ license, reliable vehicle and vehicle insurance required
Compensation
Compensation is commensurate with experience. Aeon offers a comprehensive benefits package for full-time employees which includes: medical, dental, vision, life insurance, short-term and long-term disability, retirement plan, paid time off and an employee assistance program.
If you are interested in applying for this position, please visit: https://aeonmn.applicantpro.com/jobs/1404894.html
Position is open until filled.
Aeon is an Equal Opportunity / Affirmative Action Employer
Employees and residents are encouraged to apply.
