Join a growing team! HEI Collision Center is locally owned and operated and we are growing! Seeking an Assistant Body Shop Manager. This position is full time and eligible for benefits including retirement, health insurance and paid time off!
Job Functions
1. Serve as the primary and first point of contact to our customers (walk-in and telephone)
2. Communicate with customers, insurance companies and repair technicians.
3. Provide accurate and complete estimates for repairs using the CCC 1 software
4. Order appropriate parts and ensure accuracy of delivered parts
5. Schedule repairs based upon parts and technician availability
6. Perform other duties as assigned
Knowledge/Skills and Abilities
1. Knowledge of Direct Repair Programs (DRP)
2. Ability to multi-task with competing priorities
3. Excellent communication and customer service skills
4. Ability to problem solve
5. Ability to identify vehicle parts and reference them in the CCC software
6. Basic computer skills
7. Ability to maintain strong attention to detail in a fast-paced environment
Minimum Education/Experience
3 years of customer service experience or automotive repair experience
Schedule
Full Time Monday – Friday
