Role Overview: The Business Consultant is responsible for delivery of consulting services to customers and for defining, improving, and driving best practices across the practice within customer base. The Business Consultant may also work in Pre-Sales engagements, during the presentation and/or scoping phases.In This Role You Will:
Focus on business requirements gathering, functional solutions and testing
Conduct business requirement analysis and gap analysis.
Develop and recommend solutions and strategies for functional solutions based on the analysis of customer business goals, objectives, needs, and existing business workflow.
Identify and recommend solutions to meet customer business requirements.
Facilitate business process and configuration workshops.
Define optimum project delivery strategy and plan in collaboration with Project Manager(s).
Provide functional and business leadership to the customer as well as the cross-functional team.
Work with internal groups to define, deliver, and assist with post-implementation issues.
Lead delivery of Configuration Workshop and delivery of Administration Training
Provide consulting on functionality of Cornerstone application and industry best practices
Internal-facing effort to ensure best practices
Function as a subject-matter expert in relevant areas
Oversee and guide implementation projects
Meet utilization requirements and other KPIs related to individual and practice performance
No direct reporting responsibilities
Up to 20% travel, will be required.
You’ve Got What It Takes If You Have:
Bachelor’s degree in Computer Science, Engineering or related technical field.
3-5 years consulting experience in the HCM space
Excellent written communication skills
Presentation:
Ability to project confidence to help customers make right decisions, utilizing the Cornerstone and industry best practices.
Ability to lead a group discussion
Ability to engage with prospective customers, during the scope discovery phase
Ability to drive the discussion towards controlling project scope and schedules
Team Collaboration
Contribute to overall team success in delivery and pre-sales scenarios
Customer Satisfaction
Ability to continuously improve and receive positive feedback from customers and internal stakeholders
Initiative
Ability to manage tasks with minimal supervision
Ability to lead and successfully complete project with complex customer requirements
Deep subject matter expertise in relevant practice area (e.g. Learning Management, Talent Management, etc.)
Strong interpersonal skills
Strong customer-facing presentation and facilitation skills
High level of organizational skills and ability to coordinate the work of others
Fluency in English and at least one major European language
Extra Dose of Awesome If You Have:
Experience with HR processes and talent management practices.
Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com
