OverviewAs part of Revenue Cycle Management, this position is responsible for creating a positive first impression of M Health Fairview and ensuring an exceptional experience is achieved while interacting closely with patients, families, and other internal and external stakeholders in a highly organized and professional manner. This position must utilize effective interpersonal skills to gather patient demographic for a complete and accurate registration, identifies insurance, gathers benefits, communicates, and collects patient's financial obligations. Individuals in this role are expected to demonstrate the M Health Fairview commitments (Integrity, Service, Compassion, Innovation and Dignity) along with critical thinking skills, a strong work ethic and flexibility.Days of Work :Wk 1=Monday, Tuesday, Wednesday, Thursday, FridayWk 2= Monday, Tuesday, Wednesday, Thursday, FridayHours: 5a-130pResponsibilities Job DescriptionThis position is responsible for completing the financial clearance process within Patient Access and creating the first impression of Fairview's services to patients and families and other external customers. The Patient Access Services (PAS) Representative must be able to articulate information in a manner that patients, guarantors and family members understand and so they know what to expect and have an understanding of their financial responsibilities. The PAS Representative will be responsible for completing the pre-registration, registration, insurance verification, as well as interviewing patients and guarantors to obtain insurance information and verifying eligibility. The PAS representative will also work with medical staff, nursing, ancillary departments, and insurance payors.QualificationsMinimum Qualifications: 1 to 2 years customer service experience in a healthcare or related setting with excellent communication skills and good computer skills.Preferred Qualifications: 1 year of admitting experience and/or health insurance experience. Experience with automated patient account system and basic knowledge of word processing, spreadsheet applications and Internet.Are you ready to transform healthcare with us?For more than 100 years, Fairview has been meeting community needs and achieving breakthrough medical advances in care. We are committed to delivering great value for our patients-higher quality, better experience and lower cost. Fairview has seven hospitals and medical centers and more than 90 primary and specialty care clinics throughout the state.In partnership with the University of Minnesota, Fairview is an academic health system committed to nation-leading research and educating tomorrow's physicians and health care professionals. We serve patients from across the state of Minnesota, the upper Midwest and beyond.True to our values of dignity, integrity, service and compassion, our employees provide exceptional care to each patient, every day. Consider being part of our team today.EEO/AA Employer/Vet/DisabledAll qualified applicants will receive consideration without regard to any lawfully protected status.EEO StatementEEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
