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Description The Medical Billing and Collections Representative supports the business office by collecting payments from patients who have balances over 35 days old and working outstanding aged accounts. Medical Billing and Collections Representative task list includes but is not limited to:
Contacts patients directly to discuss outstanding balances due and coordinating the plan to collect payments.
Answers incoming calls routed to the Billing Office to answer patients’ questions regarding balance and insurance questions
Collaborates with Claims Specialist and Eligibility Specialist for information patients are requesting regarding coverage.
Collaborates with Business Office Manager regarding sending bills over 150 days to collections.
Appeals rejected or denied claims.
Makes calls and uses various insurance provider portals to research claim information and follow-up on outstanding claims.
Provides excellent customer service as well as completes any additional tasks deemed necessary.
Demonstrates high quality work in A/R assignments.
Assists in various department items as assigned including generating itemized statements, handling record requests, and answering incoming phone calls. Requirements Medicaid Billing, Medicaid Claim, Medicaid Eligibility, Billing, HealthCare Billing
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .