Description We are seeking a Customer Service Representative who can deliver top-tier assistance to our clientele. This role calls for a highly detailed and customer-oriented individual, capable of managing multiple tasks simultaneously. The Customer Service Representative will be the initial point of contact for customers offering assistance, addressing queries, and ensuring an optimal level of customer service.Responsibilities:
Respond promptly to customer inquiries via phone, email, or face-to-face.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Process orders, forms, applications, and requests from customers.
Keep records of customer interactions, transactions, comments, and complaints.
Communicate and coordinate with colleagues, as necessary.
Ensure customer satisfaction and provide professional customer support.
Requirements
Requirements:
High School Diploma, GED, or equivalent.
Previous experience in a customer support role, ideally as a Customer Service Representative.
Proficiency in Microsoft Office Suite, especially Word and Excel.
Strong communication skills with an inborn desire to help others.
Exceptional multitasking and organizational skills.
A keen attention to detail when handling customer inquiries and maintaining records.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
