Job Summary Works to address customer concerns and increase their satisfaction while reducing process variability and defect rates. Also works to maintain compliance to obligatory published quality standards Job Responsibilities Create and maintain internal protocols to comply with AS9100 and ISO-9000 standards. Prepare for customer quality audits and oversee internal quality audit program. Assess supplier quality performance and audit suppliers as required to achieve compliance. Perform root cause analysis using common problem-solving tools and statistics. Perform periodic measurement system analysis on measuring devices that are critical to quality. Assist efforts to train team on quality concepts and technology. Administer the correction action program. Write and/or revise documents to support company Quality Management System. Develop improvements to QMS. Evaluate production and inspection methods and oversee necessary changes to reduce variability. Prepare curriculum and lead training sessions. Protect themselves and their co-workers by adhering to all company safety and health policies. Identify hazards in the workplace and report them to management and/or safety coordinator. Must work with the EHS department to ensure all local, state, and federal regulatory agencies requirements are met; OSHA, NFPA, DNR, EPA and Amphenol sustainability practices. Must work with the Quality department to ensure all quality standards are met for AS9100 certification. Comply with company policies and procedures. Perform other duties as assigned. Requirements Education: Bachelor's degree in Quality or related field. Experience: 3-5 years quality inspection experience or an equivalent combination of education and experience. Physical: Must be able to sit, stand, walk, bend, stooping, twist, reach and reach overhead. Must be able to lift and carry 0-25lbs. frequently. Preferred: Experience with statistical software such as Mini-tab, JMP or QI-Macros Certification as Quality Engineer and/or Quality Auditor, Quality Manager Lean/Six Sigma training 3-D CAD drafting ability and experience designing parts, tools, and gages Experience in electroplating, injection molding, assembly, metallurgy, and Swiss machine operations Knowledge: Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Engineering and Technology Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Mechanical Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Production and Processing Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. Quality Knowledge of quality principles such as standards, defects, approval criteria, repeatability of a process, Plan-Do-Check-Act, 5-Whys, root cause analysis, and failure modes. Skills: Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Quality Control Analysis Conducting tests and inspections of products, services, or processes to evaluate quality or performance. Social Perceptiveness Being aware of others' reactions and understanding why they react as they do. Speaking Talking to others to convey information effectively. Reading Comprehension Understanding written sente ces and paragraphs in work-related documents. Abilities: Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression The ability to communicate information and ideas in speaking so others will understand. Written Comprehension The ability to read and understand information and ideas presented in writing. Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense. Speech Clarity The ability to speak clearly so others can understand you.Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
