TO APPLY: Reply to this email with your resume.
MISSION & GUIDING PRINCIPLES:
Our mission here at Logjam Presents is to provide our customers with world-class entertainment experiences that are unique and unforgettable. With our collective efforts, we have curated some of the most notable venues in the region. Below are some guiding principles that all Logjam Presents staff members are expected to adhere to, regardless of position or title.
Customer Service | Leadership by Example | Constant Improvement | Honesty & Trust
SECURITY & EVENT STAFF DUTIES:
● Perform various setup and closing duties which may include hanging/removing signage, helping set/strike the room, moving bike racks/barricades, collecting trash/recycling, stocking supplies, spot cleaning, and collecting lost and found items.
● Oversee ingress, including general crowd control, metal detection, visual bag checks, ticket scanning, entrance counts, assisting with customer questions, and checking IDs to issue 21+ wristbands for drinking.
● Observe the crowd based on your daily deployment, which will be assigned by the supervisors on duty. All security and event staff are responsible for keeping an eye out for potential issues that may affect patrons, artists, and the facilities.
● Understand and effectively uphold Logjam Presents policies, including emergency protocols and evacuation perimeters. You will be required to attend daily security briefings that will detail procedures specific to the event, as each show will vary.
● Identify and de-escalate situations that involve potential conflict. You will be supported by a team of supervisors to assist when these challenges occur, but occasionally, you may be required to intervene in a high-stress situation. These incidents may require a formal incident report to ensure that supervisors and managers are aware of situations that may require follow-up.
● Communicate effectively and participate as a member of a larger team. You will be exposed to a number of different positions and will work alongside others with the singular goal of providing a safe and enjoyable experience for patrons. It is imperative that you are prompt, professional, and positive.
