Client Relationship Director

Client Relationship Director

28 Oct 2025
New Hampshire, Newyork 00000 Newyork USA

Client Relationship Director

This role focuses on leading strategic retention and growth initiatives with IQEQ’s top U.S. clients, while identifying opportunities to expand services globally through cross-sell efforts. You’ll act as the central relationship owner, ensuring alignment between client needs and IQEQ’s value proposition by fostering deep engagement, coordinating internal teams, and leveraging global expertise. The position requires a strong understanding of client dynamics and a proactive approach to delivering tailored solutions that strengthen long-term partnerships.What you'll doYou'll lead and coordinate retention, upsell, and cross-sell initiatives with key U.S. clients and partners, driving strategic growth opportunities across IQEQ globallyYou'll build deep relationships across client organizations—executive to operational levels—ensuring alignment with their strategic goals and maximizing IQEQ’s value propositionYou'll develop and execute client strategies, including client reviews, competitive analysis, and tailored value propositions, while leveraging global IQEQ resources for broader engagementYou'll manage communications and collaboration across jurisdictions, ensuring seamless client experiences and supporting integration efforts to enhance service deliveryYou'll own the client relationship, continuously expanding connectivity across the client’s business and positioning IQEQ as a trusted, integral partner in their operating model.What we offerIQ-EQ offers a comprehensive benefits package designed to support employees' well-being and work-life balance. Employees receive generous paid time off, including 4 weeks of PTO that increases over time, sick time and paid holidays, and financial wellness is supported through a 401(k) plan with a company match (subject to eligibility).Health benefits include medical, dental, vision, mental health support and additional ancillary insurance plans. Additional benefits include paid parental leave and a hybrid work schedule, promoting both personal and professional fulfillment.The salary for this position will be dependent on experience and location ($130,000-$195,000). 

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