At Sofitel New York, we craft refined culinary experiences inspired by French art de vivre and the energy of Manhattan. The Food & Beverage Manager plays a pivotal role in delivering seamless service, sophisticated presentation, and exceptional operational execution across our restaurant and In-Room Dining.This leader ensures that every detail — from mise en place to the final farewell — reflects elegance, precision, and genuine hospitality, while achieving financial performance aligned with ownership and brand objectives.Position SummaryThe Food & Beverage Manager oversees the daily operations of all Food & Beverage outlets, ensuring elevated service standards, operational excellence, and fiscal responsibility. The role partners closely with the leadership team to drive revenue growth, enhance guest engagement, and cultivate a high-performing team of service professionals.Key ResponsibilitiesOperational ExcellenceLead the day-to-day management of Restaurant and In-Room Dining service operations.Ensure refined service choreography and seamless coordination between front and back of house.Maintain exceptional standards of cleanliness, ambiance, and presentation reflective of Sofitel’s luxury positioning.Financial PerformanceSupport development and execution of the annual budget, business plan, and forecasts.Drive revenue optimization through cost control, labor management, and performance analysis.Maximize in-house capture and local market share through strategic outlet positioning.Brand & ComplianceUphold Sofitel brand standards and ensure compliance with all corporate SOPs and LSOPs.Ensure adherence to all federal, state, and local safety and sanitation regulations.Protect hotel assets through proactive oversight of equipment and facility maintenance.Marketing & ProgrammingCollaborate on menu development, seasonal promotions, and curated experiences.Execute brand-aligned programming and activations that enhance the hotel’s culinary identity.Contribute to marketing initiatives that position outlets as sophisticated destinations within Midtown Manhattan.People LeadershipRecruit, train, mentor, and develop staff.Conduct performance evaluations and coaching conversations.Foster a culture of accountability, empowerment, and luxury service excellence.Address colleague relations matters with fairness and professionalism.Guest ExperienceAnticipate guest needs and resolve concerns with discretion and grace.Analyze guest feedback and market trends to continuously elevate the dining experience.Champion service personalization to cultivate loyalty and repeat visitation.Additional ResponsibilitiesPromote and support accident prevention and safety initiatives.Participate in hotel task forces and cross-functional committees.Represent the hotel in task force assignments as required.Salary range: $77,000 – $82,000 annually
