The Senior Account Executive aims to be a trusted business partner to our radio ratings clients in Australia, working with them our clients to support their business. They will make the difference by being the face of our company and its media solutions. In addition to client service functions such as client training and support, the Senior Account Executive will also assist in some contract negotiations and data quality checks.This position represents fixed-term maternity cover, lasting 12 - 13 months.Responsibilities Act as a valued partner to our clientsBecome an expert in the marketEnsure effective and efficient client training and onboarding of new clientsEducate customers about the most relevant features/functionalities for their specific business needsLiaise directly with the industry on all survey based related collateralRun final quality checks for the GfK Radio Ratings seal of qualityDevelop fact-based answers to complex key business questionsHelp improve renewal rate by demonstrating clear business outcome and value
