What you'll be doing:This is a varied, hands-on role where no two days will be quite the same. You’ll work in partnership with HR teams, Payroll, Technology and with our external partners to investigate issues, deliver improvements and help turn business needs into great system solutions.You’ll:Support and troubleshoot Oracle Fusion HCM and our other connected HR systems and integrations.Supporting with reporting and data imports/exports as required, in particular utilising Oracle toolsets such as OTBI and HCM FDI or SQL queries.Investigate complex system, integration and data issues, working as a conduit with technical teams and vendors to get to the root cause and resolution.Manage and prioritise issues and enhancements through Jira.Coordinate and support system testingKey HCM administration, configuration and bulk data loads.Partner with HR and Payroll to turn their needs into clear functional and technical requirements.Identify and drive improvements to systems, processes and employee experience.Partner with our technology and support partners to deliver against priorities, resolve blockers and deliver solutions.Contribute to projects and new HCM capability across areas such as Talent, Learning, Compensation, reporting and analytics.The current role also plays an active part in managing Payroll/HCM integration improvements, testing and release decisions, demonstrating the level of ownership and problem solving involved.
