Position Summary
The Operations Manager manages and coordinates the daily installation process by organizing the schedule, assigning crews, and supervising the load-out process. The operations Manager is expected to exercise independent judgment and discretion in the following functional areas: budgeting, quality control, safety and health, and personnel management.
Responsibilities (include, but not limited to the following)
Schedule daily installations using Redi Carpet Software
Communicate installation information to installers
Coordinate resolution of installation problems and reschedule as necessary
Maintain Installation Subcontractor Agreements
Maintain Organization of paper flow
Billing separated and marked in the system as being received
Identify , select, cultivate and evaluate quality flooring installation contractors
Review and approve installer payment
Manage all aspects of warehouse operations
Stage Material
Insure pad cut downs are completed
Insure accuracy of inventory through, receiving, transfer, measure balances and shipping
Complete Return to Stocks
Complete regular cycle counts on inventory
Manage and direct warehouse employees
Ensure that waste disposal, recycling income, repair and maintenance, utility, uniform, supply gain, and operations labor expenses remain at or below budget goals
Ensure compliance with applicable OSHA and Redi Safety standards including forklift operation and warehouse working conditions
Maintain and inspect first-aid kits
Maintain cleanliness of facility
Participate in annual budgeting process
Participate in quarterly physical inventory counts
Assist with various tasks as requested by supervisor or the Branch Support staff
Implement policies and procedures for warehouse and installation process
Important Goals and Deadlines
Strive to complete all installations on the day originally requested
Process work order and labor ticket paperwork daily
Inspect staging area following load-out to identify products that did not ship
Inspect pad cut bins for appropriate stocking levels
Complete Return to Stocks on the same day they were returned
Complete all staging prior to load out
Load out completion target of 9am daily
Completed work orders matched with installer pay day after install
Qualifications
Management experience
Bilingual English/Spanish preferred
Resourceful with excellent problem solving skills
Sense of urgency
Strong multi-tasking skills
High school diploma
Physical Requirements
Must be able to work in a hectic environment with constant interruptions
Must be able to be on your feet for long hours
Must be able to concentrate for extended periods of time
Must be able to lift at least 25 to 50 pounds of various inventory items
