Vacancy expired!
WARNING: Please beware of phishing scams that solicit interviews or promote work-at-home opportunities, some of which may pose as legitimate companies. Elevance Health requires a completed online application for consideration of employment for any position. We will never ask you for a credit card, send you a check, or ask you for payment as part of consideration for employment.Customer Care Representative - Behavioral Health/EAP
Job Family: Customer Care
Type: Full time
Date Posted:Nov 14, 2023
Req #: JR95569
Location:
CA, FULLERTON
Washington, Camas
Washington, Bremerton
Iloilo, Mandurriao
Wyoming
Pasig, Ortigas
Wisconsin, Waukesha
Wisconsin, Pewaukee
Wisconsin, Milwaukee
Wisconsin, Madison
Wisconsin, Janesville
Wisconsin, Green Bay
Wisconsin, Fond Du Lac
Wisconsin, Eau Claire
Wisconsin
West Virginia, Shepherdstown
West Virginia, Ravenswood
West Virginia, Parkersburg
West Virginia, Morgantown
West Virginia, Martinsburg
West Virginia, Charleston
West Virginia, Beckley
West Virginia
Washington, Wenatchee
Washington, Vancouver
Washington, Tumwater
Washington, Tacoma
Washington, Spokane
Washington, Seattle
Washington, Renton
Washington, Redmond
Washington, Olympia
Washington, Moses Lake
Washington, Lynnwood
Washington, Lakewood
Washington, Kirkland
Washington, Kent
Washington, Everett
Washington, Bellevue
Washington
Virginia, York
Virginia, Woodbridge
Virginia, Wise
Virginia, Windsor
Virginia, Winchester
Virginia, Willis Wharf
Virginia, Williamsburg
Virginia, Westmorland
Virginia, Waynesboro
Virginia, Waverly
Virginia, Virginia Beach
Virginia, Vienna
Virginia, Timberlake
Virginia, Temperanceville
Virginia, Surry
Virginia, Suffolk
Virginia, Staunton
Virginia, Springfield
Virginia, Southampton
Virginia, Smithfield
Virginia, Scottsville
Virginia, Schuler
Virginia, Saxis
Virginia, Sandston
Virginia, Ryde
Virginia, Roanoke
Virginia, Richmond
Virginia, Richlands
Virginia, Reston
Virginia, Radford
Virginia, Purceville
Virginia, Pungoteague
Virginia, Portsmouth
Virginia, Poquoson
Virginia, Pennington Gap
Virginia, Parksley
Virginia, Pamplin
Virginia, Palmyra
Virginia, Painter
Virginia, Onancock
Virginia, Oak Hall
Virginia, North Hampton
Virginia, Norfolk
Virginia, Newport News
Virginia, New Kent
Virginia, New Church
Virginia, Nassawadox
Virginia, Martinsville
Virginia, Marionville
Virginia, Marion
Virginia, Manassas
Virginia, Machipongo
Virginia, Lynchburg
Virginia, Lovingston
Virginia, Lorton
Virginia, Lexington
Virginia, Leesburg
Virginia, Laurel
Virginia, King George
Virginia, Keller
Virginia, Jonesville
Virginia, Jamesville
Virginia, James City
Virginia, Henrico
Virginia, Harrisonburg
Virginia, Hampton
Virginia, Halifax
Virginia, Grundy
Virginia, Gloucester
Virginia, Glen Allen
Virginia, Galax
Virginia, Front Royal
Virginia, Fredericksburg
Virginia, Franktown
Virginia, Franklin
Virginia, Fort Belvoir
Virginia, Farmville
Virginia, Falls Church
Virginia, Fairfax
Virginia, Exmore
Virginia, Essex
Virginia, Emporia
Virginia, Dillwyn
Virginia, Danville
Virginia, Dahlgren
Virginia, Culpepper
Virginia, Culpeper
Virginia, Crozet
Virginia, Colonial Heights
Virginia, Coeburn
Virginia, Clintwood
Virginia, Christiansburg
Virginia, Chesterfield
Virginia, Chesapeake
Virginia, Cheriton
Virginia, Charlottesville
Virginia, Chantilly
Virginia, Centreville
Virginia, Cedar Bluff
Virginia, Castlewood
Virginia, Cape Charles
Virginia, Burke
Virginia, Bristol
Virginia, Bloxom
Virginia, Blackstone
Virginia, Blacksburg
Virginia, Birdsnest
Virginia, Bassett
Virginia, Ashburn
Virginia, Arlington
Virginia, Appomattox
Virginia, Annandale
Virginia, Amherst
Virginia, Amelia Courthouse
Virginia, Altavista
Virginia, Alexandria
Virginia, Accomack
Virginia, Accomac
Virginia, Abingdon
Virginia
Vermont, Colchester
Vermont
Utah, Salt Lake City
Utah, Hill AFB
Utah, Draper
Utah
Texas, Wichita Falls
Texas, Uvalde
Texas, Tyler
Texas, Sugarland
Texas, Snyder
Texas, San Antonio
Texas, San Angelo
Texas, Rockwall
Texas, Richmond
Texas, Plano
Texas, Pecos
Texas, Pasadena
Texas, Odessa
Texas, Monahans
Texas, Missouri City
Texas, Midland
Texas, Mexia
Texas, Mesquite
Texas, McKinney
Texas, McCamey
Texas, Lufkin
Texas, Lubbock
Texas, Lamesa
Texas, Killeen
Texas, Kerrville
Texas, Kerr
Texas, Katy
Texas, Irving
Texas, Houston
Texas, Harligen
Texas, Grand Prairie
Texas, Galveston
Texas, Ft. Stockton
Texas, Fort Worth
Texas, Fort Bend
Texas, El Paso
Texas, Denton
Texas, Denison
Texas, Dallas
Texas, Crystal City
Texas, Corpus Christi
Texas, Coppell
Texas, Cleveland
Texas, Carrollton
Texas, Brownwood
Texas, Brownsville
Texas, Brookshire
Texas, Brenham
Texas, Big Spring
Texas, Beltone
Texas, Beaumont
Texas, Bastrop
Texas, Austin
Texas, Arlington
Texas, Abilene
Texas
Tennessee, Winchester
Tennessee, Waverly
Tennessee, Tusculum
Tennessee, Tullahoma
Tennessee, Sweetwater
Tennessee, Spring Hill
Tennessee, Sparta
Tennessee, Somerville
Tennessee, Sevierville
Tennessee, Selmer
Tennessee, Savannah
Tennessee, Pulaski
Tennessee, Paris
Tennessee, Newport
Tennessee, Nashville
Tennessee, Murfreesboro
Tennessee, Mt. Juliet
Tennessee, Mosheim
Tennessee, Morristown
Tennessee, Midway
Tennessee, Memphis
Tennessee, McKenzie
Tennessee, Maryville
Tennessee, Manchester
Tennessee, Louden
Tennessee, Livingston
Tennessee, Linden
Tennessee, Lexington
Tennessee, Lewisburg
Tennessee, Lafayette
Tennessee, Knoxville
Tennessee, Kingston
Tennessee, Kingsport
Tennessee, Jonesborough
Tennessee, Johnson City
Tennessee, Jefferson City
Tennessee, Jamestown
Tennessee, Jackson
Tennessee, Huntsville
Tennessee, Huntingdon
Tennessee, Henry
Tennessee, Henderson
Tennessee, Hartsville
Tennessee, Greeneville
Tennessee, Fayetteville
Tennessee, Erwin
Tennessee, Erin
Tennessee, Elizabethtown
Tennessee, Dover
Tennessee, Dickson
Tennessee, Decaturville
Tennessee, Crossville
Tennessee, Cordova
Tennessee, Cookeville
Tennessee, Columbia
Tennessee, Coalfield
Tennessee, Cleveland
Tennessee, Clarksville
Tennessee, Chattanooga
Tennessee, Carthage
Tennessee, Camden
Tennessee, Bulls Gap
Tennessee, Brownsville
Tennessee, Bristol
Tennessee, Brentwood
Tennessee, Bolivar
Tennessee, Blountville
Tennessee, Atoka
Tennessee, Athens
Tennessee, Alamo
Tennessee
South Dakota, Watertown
South Dakota, Sioux Falls
South Dakota, Rapid City
South Dakota
South Carolina, North Charleston
South Carolina, Myrtle Beach
South Carolina, Greenville
South Carolina, Columbia
South Carolina, Charleston
South Carolina
Rhode Island, Warwick
Rhode Island, Smithfield
Pennsylvania, Wellsboro
Pennsylvania, Waynesburg
Pennsylvania, Washington
Pennsylvania, Trafford
Pennsylvania, Somerset
Pennsylvania, Seven Fields
Pennsylvania, Scranton
Pennsylvania, Ridley Park
Pennsylvania, Pittsburgh
Pennsylvania, Philadelphia
Pennsylvania, Newtown
Pennsylvania, New Cumberland
Pennsylvania, New Castle
Pennsylvania, Monroeville
Pennsylvania, Meadville
Pennsylvania, Malvern
Pennsylvania, Latrobe
Pennsylvania, Johnstown
Pennsylvania, Hermitage
Pennsylvania, Harrisburg
Pennsylvania, Greensburg
Pennsylvania, Franklin
Pennsylvania, Cranberry Township
Pennsylvania, Beaver Falls
Pennsylvania, Annville
Pennsylvania
Oregon, Salem
Oregon, Portland
Oregon, Beaverton
Oregon
Oklahoma, Tulsa
Oklahoma, Tinker AFB
Oklahoma, Oklahoma City
Oklahoma
Ohio, Zanesville
Ohio, Youngstown
Ohio, Wright
Ohio, Worthington
Ohio, Valley View
Ohio, Toledo
Ohio, Steubenville
Ohio, Seven Hills
Ohio, Miamisburg
Ohio, Mason
Ohio, Marion
Ohio, Marietta
Ohio, Lima
Ohio, Lancaster
Ohio, Grove City
Ohio, Findlay
Ohio, Dayton
Ohio, Columbus
Ohio, Cleveland
Ohio, Cincinnati
Ohio, Canton
Ohio, Ashtabula
Ohio, Akron
Ohio
North Dakota, Fargo
North Dakota, Bismarck
North Dakota
North Carolina, Winston
North Carolina, Wilmington
North Carolina, Wilkinson
North Carolina, Rocky Mount
North Carolina, Raleigh
North Carolina, Morrisville
North Carolina, Jacksonville
North Carolina, Hickory
North Carolina, Greenville
North Carolina, Greensboro
North Carolina, Granite Falls
North Carolina, Goldsboro
North Carolina, Fort Bragg
North Carolina, Fayetteville
North Carolina, Elizabeth City
North Carolina, Durham
North Carolina, Charlotte
North Carolina, Cary
North Carolina, Cary
North Carolina, Burlington
North Carolina, Asheville
North Carolina
New York, Yorktown Heights
New York, Yonkers
New York, White Plains
New York, Westchester
New York, Tarrytown
New York, Syracuse
New York, Suffolk County
New York, Staten Island
New York, South Richmond Hill
New York, Seldon
New York, Schenectady
New York, Rochester
New York, Ridgewood
New York, Richmond Hill
New York, Richmond
New York, Queens
New York, Port Jefferson
New York, Plattsburgh
New York, Pittsford
New York, New York City
New York, Middletown
New York, Middle Island
New York, Melville
New York, Manhattan
New York, Long Island
New York, Latham
New York, Jericho
New York, Jackson Heights
New York, Islip
New York, Huntington
New York, Hempstead
New York, Happauge
New York, Garden City
New York, Flushing
New York, Farmingville
New York, Elmhurst
New York, Corona
New York, Commack
New York, College Point
New York, Buffalo
New York, Brooklyn
New York, Bronx
New York, Bay Shore
New York, Astoria
New York, Amityville
New York, Albany
New York
New Mexico, Santa Fe
New Mexico, Kirtland Air Force Base
New Mexico, Albuquerque
New Mexico
New Jersey, Woodbury
New Jersey, Washington
New Jersey, Wall
New Jersey, Vineland
New Jersey, Vernon
New Jersey, Trenton
New Jersey, Toms River
New Jersey, Somerset
New Jersey, Salem
New Jersey, Roseland
New Jersey, Raritan
New Jersey, Randolph
New Jersey, Phillipsburg
New Jersey, Pennsville Twp
New Jersey, Pennington
New Jersey, Paterson
New Jersey, Old Bridge Township
New Jersey, Old Bridge
New Jersey, Ocean City
New Jersey, Newton
New Jersey, Newark
New Jersey, New Brunswick
New Jersey, Neptune
New Jersey, Mt Laurel
New Jersey, Mount Holly
New Jersey, Morristown
New Jersey, Monroe Township
New Jersey, Middletown
New Jersey, Middlesex
New Jersey, Metuchen
New Jersey, Mercer
New Jersey, Mays Landing
New Jersey, Long Branch
New Jersey, Lakewood
New Jersey, Jersey City
New Jersey, Iselin
New Jersey, Hunterdon
New Jersey, Hoboken
New Jersey, Hamilton
New Jersey, Hackensack
New Jersey, Glassboro
New Jersey, Freehold
New Jersey, Franklin
New Jersey, Ewing
New Jersey, Evesham
New Jersey, Elizabeth
New Jersey, Egg Harbor
New Jersey, Edison
New Jersey, Cape May
New Jersey, Camden
New Jersey, Bridgeton
New Jersey, Bordentown
New Jersey, Bloomfield
New Jersey, Atlantic County/Cumberland County
New Jersey, Atlantic City
New Jersey
New Hampshire, Manchester
New Hampshire, Concord
New Hampshire, Bedford
New Hampshire
Nevada, Reno
Nevada, Las Vegas
Nevada, Henderson
Nevada, Elko
Nevada, Carson City
Nevada
Nebraska, Scottsbluff
Nebraska, Omaha
Nebraska, Norfolk
Nebraska, Lincoln
Nebraska, Kearney
Nebraska
Montana, Helena
Montana, Bozeman
Montana
Missouri, St. Louis
Missouri, St. Joseph
Missouri, St Louis
Missouri, Springfield
Missouri, Kansas City
Missouri, Joplin
Missouri, Jefferson City
Missouri, Columbia
Missouri, Cape Girardeau
Missouri
Mississippi, Pascagoula
Mississippi, Jackson
Mississippi, Gulfport
Mississippi, Flowood
Mississippi, Biloxi
Mississippi
Minnesota, St. Cloud
Minnesota, Minnetonka
Minnesota, Minneapolis
Minnesota, Mendota Heights
Minnesota, Gilbert
Minnesota, Eagan
Minnesota, Duluth
Minnesota, Cottage Grove
Minnesota
Michigan, Wixom
Michigan, Westland
Michigan, Southfield
Michigan, Saginaw
Michigan, Plymouth
Michigan, Norton Shores
Michigan, Midland
Michigan, Kalamazoo
Michigan, Grand Rapids
Michigan, Flint
Michigan, Detroit
Michigan, Dearborn
Michigan, Battle Creek
Michigan
Massachusetts, Worcester
Massachusetts, Woburn
Massachusetts, Wellesley
Massachusetts, Watertown
Massachusetts, Springfield
Massachusetts, Somerville
Massachusetts, Quincy
Massachusetts, Pittsfield
Massachusetts, New Bedford
Massachusetts, Lexington
Massachusetts, Hingham
Massachusetts, Everett
Massachusetts, Danvers
Massachusetts, Cambridge
Massachusetts, Bridgewater
Massachusetts, Boston
Massachusetts, Bedford
Massachusetts, Andover
Massachusetts
Maryland, Timonium
Maryland, Silver Spring
Maryland, Rockville
Maryland, Riverdale
Maryland, Patuxent River
Maryland, North Bethesda
Maryland, Linthicum
Maryland, Hanover
Maryland, Greenbelt
Maryland, Columbia
Maryland, College Park
Maryland, Clinton
Maryland, Bowie
Maryland, Bethesda
Maryland, Beltsville
Maryland, Baltimore
Maryland
Maine, South Portland
Maine, Portland
Maine, Lewiston
Maine, Bangor
Maine, Augusta
Maine
Louisiana, Shreveport
Louisiana, New Orleans
Louisiana, Monroe
Louisiana, Metairie
Louisiana, Lafayette
Louisiana, Baton Rouge
Louisiana
Kentucky, Somerset
Kentucky, Shelbyville
Kentucky, Prestonburg
Kentucky, Pikeville
Kentucky, Paducah
Kentucky, Owensboro
Kentucky, Newport
Kentucky, Morehead
Kentucky, Madisonville
Kentucky, Louisville
Kentucky, Lexington
Kentucky, Independence
Kentucky, Hopkinsville
Kentucky, Hazard
Kentucky, Frankfort
Kentucky, Elizabethtown
Kentucky, Bowling Green
Kentucky
Kansas, Wichita
Kansas, Topeka
Kansas, Pittsburgh
Kansas, Overland Park
Kansas, Leawood
Kansas, Kansas City
Kansas
Iowa, West Des Moines
Iowa, Waterloo
Iowa, Vinton
Iowa, Sioux City
Iowa, Rockwell City
Iowa, Richland
Iowa, Pocahontas
Iowa, Ottumwa
Iowa, Newton
Iowa, Mount Pleasant
Iowa, Marshalltown
Iowa, Marcus
Iowa, Logan
Iowa, Lake City
Iowa, Johnston
Iowa, Iowa City
Iowa, Indianola
Iowa, Highland
Iowa, Guttenberg
Iowa, Grinnell
Iowa, Fort Dodge
Iowa, Elkader
Iowa, Dubuque
Iowa, Des Moines
Iowa, Decorah
Iowa, Davenport
Iowa, Council Bluffs
Iowa, Clayton
Iowa, Cedar Rapids
Iowa, Carroll
Iowa, Anamosa
Iowa, Algona
Iowa, Adel
Iowa
Indiana, Valparaiso
Indiana, Terre Haute
Indiana, Southport
Indiana, South Bend
Indiana, Scottsburg
Indiana, Richmond
Indiana, Portage
Indiana, Plainfield
Indiana, Pendleton
Indiana, New Castle
Indiana, New Albany
Indiana, Muncie
Indiana, Monrovia
Indiana, Mishawaka
Indiana, Merriville
Indiana, Merrillville
Indiana, Lafayette
Indiana, Indianapolis
Indiana, Greenwood
Indiana, Greensburg
Indiana, Greenfield
Indiana, Greencastle
Indiana, Goshen
Indiana, Gary
Indiana, Franklin
Indiana, Frankfort
Indiana, Fort Wayne
Indiana, Evansville
Indiana, Cumberland
Indiana, Brazil
Indiana, Bloomington
Indiana, Beech Grove
Indiana, Beachgrove
Indiana
Illinois, Westchester
Illinois, Springfield
Illinois, Schaumburg
Illinois, Oak Lawn
Illinois, Oak Brook
Illinois, Marion
Illinois, Deerfield
Illinois, Chicago
Illinois, Blue Island
Illinois
Idaho, Boise
Idaho
Hawaii, Kapolei
Hawaii, Kailua
Hawaii, Honolulu
Hawaii
Georgia, Woodstock
Georgia, Warner Robins
Georgia, Valdosta
Georgia, Thomasville
Georgia, Suwanee
Georgia, Stockbridge
Georgia, Snellville
Georgia, Savannah
Georgia, Robins AFB
Georgia, Newnan
Georgia, Moultrie
Georgia, Monroe
Georgia, Midland
Georgia, McDonough
Georgia, Marietta
Georgia, Macon
Georgia, Loganville
Georgia, Gainesville
Georgia, Fayetteville
Georgia, Dallas
Georgia, Columbus
Georgia, Cartersville
Georgia, Calhoun
Georgia, Augusta
Georgia, Atlanta
Georgia, Athens
Georgia, Albany
Georgia
Florida, Winter Park
Florida, West Palm Beach
Florida, Wauchula
Florida, Vero Beach
Florida, Venice
Florida, Titusville
Florida, Tampa
Florida, Tamarac
Florida, Tallahassee
Florida, Sunrise
Florida, St. Petersburg
Florida, St. Augustine
Florida, St Augustine
Florida, Spring Hill
Florida, Sebring
Florida, Sarasota
Florida, Sanford
Florida, Riverview
Florida, Port St. Lucie
Florida, Port Charlotte
Florida, Plantation
Florida, Plant City
Florida, Pinellas Park
Florida, Pensacola
Florida, Pembroke Pines
Florida, Panama City
Florida, Palm Bay
Florida, Palatka
Florida, Orlando
Florida, Ocala
Florida, North Miami Beach
Florida, New Port Richey
Florida, Naples
Florida, Miami Lakes
Florida, Miami Gardens
Florida, Miami
Florida, Merritt Island
Florida, Melbourne
Florida, Marianna
Florida, Maitland
Florida, Lauderdale Lakes
Florida, Largo
Florida, Lakeland
Florida, Lake City
Florida, Kissimmee
Florida, Key West
Florida, Jacksonville
Florida, Hollywood
Florida, Hialeah Gardens
Florida, Hialeah
Florida, Gainesville
Florida, Ft. Lauderdale
Florida, Fort Walton Beach
Florida, Fort Pierce
Florida, Fort Myers
Florida, Fort Lauderdale
Florida, Elgin AFB
Florida, Doral
Florida, Deltona
Florida, Delray Beach
Florida, Daytona Beach
Florida, Daytona
Florida, Davie
Florida, Cutler Bay
Florida, Cross City
Florida, Coral Gables
Florida, Coconut Grove
Florida, Clearwater
Florida, Chipley
Florida, Casselberry
Florida, Cape Canaveral
Florida, Brooksville
Florida, Bradenton
Florida, Boca Raton
Florida, Belle Glade
Florida, Arcadia
Florida
District of Columbia, Washington
District of Columbia
Delaware, Wilmington
Delaware, New Castle
Delaware, Dover
Delaware
Connecticut, Windsor
Connecticut, Willimantic
Connecticut, Waterbury
Connecticut, Wallingford
Connecticut, Torrington
Connecticut, Stamford
Connecticut, Southbury
Connecticut, Rocky Hill
Connecticut, Norwich
Connecticut, Norwalk
Connecticut, North Haven
Connecticut, New London
Connecticut, New Haven
Connecticut, New Britain
Connecticut, Montville
Connecticut, Milford
Connecticut, Middletown
Connecticut, Meriden
Connecticut, Manchester
Connecticut, Hartford
Connecticut, East Haven
Connecticut, East Hartford
Connecticut, Danbury
Connecticut, Bridgeport
Connecticut
Colorado, Westminster
Colorado, Pueblo
Colorado, Lakewood
Colorado, Greeley
Colorado, Golden
Colorado, Denver
Colorado, Colorado Springs
Colorado, Coal Creek
Colorado, Centennial
Colorado, Broomfield
Colorado, Boulder
Colorado
California, Woodland Hills
California, Whittier
California, West Covina
California, Walnut Creek
California, Visalia
California, Victorville
California, Vallejo
California, Vacaville
California, Upland
California, Turlock
California, Torrance
California, Thousand Oaks
California, Stockton
California, South Bay
California, Sonoma
California, Shasta
California, Scotts Valley
California, Santa Rosa
California, Santa Fe Springs
California, Santa Clara
California, Santa Barbara
California, Santa Ana
California, San Mateo
California, San Jose
California, San Francisco
California, San Diego
California, San Bernardino
California, San Bernadino
California, Sacramento
California, Roseville
California, Riverside
California, Richmond
California, Redondo Beach
California, Redding
California, Rancho Palos Verdes
California, Rancho Cordova
California, Pomona
California, Pleasanton
California, Placentia
California, Pico Rivera
California, Petaluma
California, Patterson
California, Pasadena
California, Palo Alto
California, Orange
California, Oakland
California, Novato
California, Norwalk
California, North Hollywood
California, Newbury Park
California, Napa
California, Mountain View
California, Monterey Park
California, Montebello
California, Modesto
California, Milpitas
California, Merced
California, Los Gatos
California, Los Angeles
California, Los Altos
California, Los Alamitos
California, Long Beach
California, Lawndale
California, Lakewood
California, La Mirada
California, La Habra
California, Kissimmee-
California, Irvine
California, Inglewood
California, Hesperia
California, Hacienda Heights
California, Glendale
California, Gilroy
California, Fresno
California, French Camp
California, Fairfield
California, Eureka
California, El Segundo
California, Edwards AFB
California, Downey
California, Diamond Bar
California, Davis
California, Cypress
California, Cupertino
California, Culver City
California, Costa Mesa
California, Corona
California, Concord
California, China Lake
California, Chico
California, Cerritos
California, Camarillo
California, Butte County
California, Brea
California, Beverly Hills
California, Berkeley
California, Bell
California, Bakersfield
California, Apple Valley
California, Antioch
California, Anderson
California, Anaheim
California, Alameda
Arkansas, West Memphis
Arkansas, Trumann
Arkansas, Texarkana
Arkansas, Springdale
Arkansas, Searcy
Arkansas, Russellville
Arkansas, Rogers
Arkansas, Pocahontas
Arkansas, Pine Bluff
Arkansas, Paragould
Arkansas, North Little Rock
Arkansas, Newport
Arkansas, Nashville
Arkansas, Mountain View
Arkansas, Mountain Home
Arkansas, Monticello
Arkansas, Magnolia
Arkansas, Little Rock
Arkansas, Lewisville
Arkansas, Lake Village
Arkansas, Jonesboro
Arkansas, Hot Springs
Arkansas, Hope
Arkansas, Helena
Arkansas, Harrison
Arkansas, Harrisburg
Arkansas, Fort Smith
Arkansas, Forrest City
Arkansas, Fayetteville
Arkansas, El Dorado
Arkansas, Crossett
Arkansas, Conway
Arkansas, Clarksville
Arkansas, Camden
Arkansas, Cabot
Arkansas, Bull Shoals
Arkansas, Boone
Arkansas, Blytheville
Arkansas, Bentonville
Arkansas, Beebe
Arkansas, Batesville
Arkansas, Arkadelphia
Arkansas
Arizona, Tucson
Arizona, Tempe
Arizona, Scottsdale
Arizona, Phoenix
Arizona, Peoria
Arizona, Mesa
Arizona, Green Valley
Arizona, Glendale
Arizona, Avondale
Arizona
Alaska, Wasilla
Alaska, Tanaina
Alaska, Sitka
Alaska, Kalifornsky
Alaska, Juneau
Alaska, Fort Richardson
Alaska, Fairbanks
Alaska, College
Alaska, Anchorage
Alaska
Alabama, Montgomery
Alabama, Mobile
Alabama, Huntsville
Alabama, Birmingham
Alabama
TX, HOUSTON
NV, LAS VEGAS
CO, DENVER
GA, ATLANTA
DescriptionCustomer Care RepresentativeLocation: RemoteHours: Day shiftThe Customer Care Representative is responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.How you will make an impact:
From the moment you login, you’ll be focused on proactively resolving our members and/or providers questions and concerns using computer-based resources to find answers
You will guide members and providers with their healthcare needs by explaining benefits, solving claim concerns, helping find a doctor via telephone calls, online chats or e-mails.
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Analyzes problems and provides information/solutions.
Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
Thoroughly documents inquiry outcomes for accurate tracking and analysis.
Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
Researches and analyzes data to address operational challenges and customer service issues.
Provides external and internal customers with requested information.
Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature.
Uses computerized systems for tracking, information gathering and troubleshooting.
Minimum Requirements:
Requires a High Schoo diploma or equivalent and previous experience or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences
A passion for serving others with the ability to be empathetic and the desire to go above and beyond to help resolve members questions at the first point of contact
A customer advocate willing to listen and find creative solutions to address and resolve customers questions, issues or concerns
A composed individual able to multi-task, navigating multiple computer applications and working efficiently while communicating and serving the customer
Must have a strong work ethic and sense of responsibility to your teammates and our members, demonstrated by the simplest things like being on time and available to meet member’s needs, to being accountable for commitments made to customers or others and ensuring follow-ups are completed.
Flexible and quick learner, willing to adapt to changing customer and business needs.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written, and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
For candidates working in person or remotely in the below locations, the salary range for this specific position is $16.00 to $20.00.Locations: California; Colorado; Nevada; New York; Washington State; Jersey City, NJIn addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws .
The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.Be part of an Extraordinary TeamElevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at careers.ElevanceHealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance.EEO is the LawEqual Opportunity Employer / Disability / VeteranPlease use the links below to review statements of protection from discrimination under Federal law for job applicants and employees.
EEO Policy Statement
Know Your Rights
Pay Transparency
Privacy Notice for California Residents
Elevance Health, Inc. is anE-verify Employer (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)Need Assistance?Email us (elevancehealth@icareerhelp.com) or call 1-877-204-7664
