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As the Human Resources Communications Manager for Financial Well-being you will be responsible for creating and implementing internal communication strategies supporting financial well-being products and services. This includes employee retirement savings, compensation and other related programs/initiatives.Working in close partnership with HR Change Management & Readiness partners, you will assess and advise on communication needs and develop and implement communication and marketing strategies utilizing various channels (e.g., email, print, mobile, digital signage and web). In addition you will plan, develop, write/edit and execute clear, concise, user-friendly communications that will help employees understand, prepare for and adopt changes related to people, process and technology, as well as support business-as-usual activities.The role acts as a trusted advisor and strategic partner to HR leaders within our Rewards, Regulatory and Policy Experience Portfolio. The role is part of the HR Communications team under Corporate Communications and reports to the Head of Rewards, Regulatory and Policy Experience Communications with accountability to HR Product Managers. The role will partner closely with other communicators across all HR product portfolios to ensure connected, consistent and seamless employee communications.About youAre you are a proactive, creative and detail-oriented individual who has a passion for communications, a focus on the employee experience and the ability to work in a highly matrixed organization? than you have found the right role. In this role you will need to bring an owner's mindset, a marketing "think outside the box" perspective and a positive attitude, are solution-oriented and are comfortable asking questions, respectfully challenging "direction," and suggesting new ideas. In the role you will be able to think strategically while delivering on the tactics and are highly organized, work well under pressure and adapt quickly to change. In the role you will be a team player that can lead consensus and partner well with junior and senior employees alike. This is an excellent opportunity for candidates with the ability to effectively work on their our own and thrive in a collaborative environment.Job Responsibilities:
Develop holistic communications strategies to deliver on financial well-being priorities and ongoing 'right on time' communications
Work with various subject matter experts, change managers and required vendors/consultants to strategically plan and develop required communications for varied audiences; these include communications for projects, initiatives and campaigns as well as business-as-usual activities
Develop creative employee-facing campaigns to increase awareness and understanding of certain tools, process and programs, as well as increase employee engagement
Ensure that key groups within HR and the firm are informed of key initiatives, especially for large change management efforts, partner closely with other HR and firmwide communicators to deliver integrated messages across product portfolios; Provide support, as needed, for other HR initiatives
Establish work routines that facilitate transparency, collaboration and tracking of deliverables inclusive of key partner meetings, annual financial well-being calendar, etc. Maintain an annual communications calendar and manage the communications review and approval process for financial well-being portfolio
Review existing and develop new engagement tactics to deliver impactful messaging to managers and employees, leveraging all relevant channels (e.g., email, print, videos, web)
Follow all firmwide editorial style/branding guidelines and ensure consistency of all messaging and branding, gather and evaluate feedback/metrics on communications/campaigns and identify opportunity areas, manage vendor/consultant relationships, as needed and liaise with key support areas as needed including Legal, Technology, Media Relations, etc.
Required qualifications, capabilities, and skills:
A minimum of 6 years of overall experience in communications required, Degree in Communications, Journalism, English or equivalent is a plus and proficiency in MS Office Suite required, and Adobe Illustrator, InDesign and Photoshop is a plus
Ability to produce clear, concise, well-designed communication in a variety of media including online, print, video and digital signage
Ability to digest complex information and simplify it for internal audiences using clear, easy-to-understand and concise language and visuals; excellent writing and editing skills, and a solid command of grammar, style, prooing and editing techniques is a must
Superior project management skills with emphasis on collaborating with all levels to research, write and produce communication plans and provide other comprehensive communication support
Able to manage multiple projects concurrently with high attention to detail, but also work independently as well as collaboratively with colleagues across the firm; Ability to form strong partnerships across all levels and global lines of business
Must be a creative, strategic thinker with a positive attitude who is focused on doing the right thing for the team, clients and employees, have high standards and be committed to delivering high quality communications
Must be able to demonstrate speed, flexibility, adaptability and ability to work under pressure and be comfortable with a fast-paced, deadline-driven environment
Preferred qualifications, capabilities, and skills:
Experience working in a large corporate environment
Significant knowledge of/experience in financial well-being programs including employee retirement and compensation strongly preferred
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents and perspectives that they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. (If you are a US or Canadian applicant with a disability and wish to request an accommodation to complete the application process, please contact us by calling the Accessibility Line (US and Canada Only) 1-866-777-4690 and indicate the specifics of the assistance needed.)We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.JPMorgan Chase is an Equal Opportunity Employer, including Disability/VeteransBase Pay/SalaryNew York,NY $109,250.00 - $180,000.00 / year
