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As a Senior Lead Content DB Site Reliability Engineer at JP Morgan Chase, you work with your fellow stakeholders to define non-functional requirements (NFRs) and availability targets for the services in your application and product lines. You will ensure those NFRs are accounted for in your products' design and test phases, that your service level indicators are effectively measuring customer experience, and that service level objectives are defined with stakeholders and implemented in production.Job Responsibilities You will be expected to create high quality, produce designs, roadmaps and program charters which are to be delivered by you and/or the engineers under your guidance. You will be expected to act as a key resource for technologists in your area seeking advice on the technical and business issues facing them and you will be expected to provide advice and mentoring to other engineers as needed. You are a culture carrier and demonstrate site reliability principles and practices every day and champion the adoption site reliability throughout your team. Collaborate with others to create and implement observability and reliability designs for complex systems which are robust, stable, and do not incur additional toil or technical debt. Work towards becoming an expert on the applications and platforms in your remit, understanding its interdependencies and limitations and then help evolve and debug the critical components of it. Provide comprehensive and ongoing guidance, tools and solutions to support the firms' growth Make significant contributions to JPMC's site reliability community via internal forums, communities of practice, guilds, and conferences.Required Qualifications, Skills, and Capabilities Advanced in site reliability culture and principles and can demonstrate how to implement site reliability within an application or platform. Advanced knowledge and experience in observability: white & black box monitoring, service level objectives Alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc. Advanced knowledge of software applications and technical processes with considerable depth in one or more technical disciplines Ability to communicate data-based solutions with complex reporting and visualization methods Recognized as an active contributor of the engineering community Continues to expand network and leads evaluation sessions with vendors to see how offerings can fit into the firm's strategy Ability to anticipate, identify, and troubleshoot defects found during testing Have strong communication skills and be able to mentor and educate others on SRE principles and practices.JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.Equal Opportunity Employer/Disability/VeteransBase Pay/SalaryJersey City,NJ $166,250.00 - $250,000.00 / year
