Technology Vendor Manager

Technology Vendor Manager

03 Nov 2023
New Jersey, Jerseycity, 07311 Jerseycity USA

Technology Vendor Manager

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job summary:

The Professional Services Technology Vendor Manager is responsible for managing all stages of the Vendor Lifecycle within the Technology Group for Professional Services and in alignment with client Policies and Standards. These lifecycle phases include planning, selection, contracting, monitoring, renewals and termination. In addition, they will proactively identity issues and emerging risks with these relationships and mitigate or escalate as appropriate Perform periodic reviews of vendor satisfaction with the Technology end-users to constantly reevaluate and review client needs in line with vendor delivery. Extensive interaction and communication with all levels of management.

location: Jersey City/Boston, NJ/MA

job type: Permanent

salary: $120,000 - 160,000 per year

work hours: 8am to 4pm

education: Bachelors


Contract Management

  • Provide contract administration and negotiation for all Systems professional services contracts.
  • Define standard processes for onboarding Business Technology vendors.
  • Ensure contracts are in compliance with corporate, regulator, legal requirements and standards.
  • Define contractual Service Level Agreements to measure Vendor Performance.
  • Develop and Document Exit Strategies for Business Technology High Risk Vendors.

Communication & Partnerships

  • Key management interface with both internal and external stakeholders
  • Work with systems management team to determine the needs of the firm, as it pertains to vendors and vendor agreements.
  • Communicate to management and key stakeholders, the contract risks and exceptions to established standards.

Analysis / Metrics Design

  • Identify best practices across processes.
  • Develop and maintain vendor performance
  • Develop and maintain vendor performance management materials such as metrics, scorecards, key performance indicators (KPIs).


  • Ensures Risk Assessments are up to date and in line with Business Technology Vendor Policies.
  • Identifies and Tracks all vendor risks to ensure they are mitigated or accepted.
  • Ensures documented exit strategies are in place for all high risk Business Technology Vendors.

Qualifications include:

  • BA/BS Degree in Business, MIS, Computer Science or Engineering; advance degree desirable.
  • Possess a minimum of 10 years experience in managing technology projects, functions and people management with increasing levels of responsibility.
  • Vendor management leadership experience, with experience in strategic sourcing practices, vendor dashboards, vendor negotiations, strategic cost reduction initiatives, and vendor quality turn around.
  • strong strategic skills for vendor negotiations.
  • Track record of successful execution of cross-functional strategic initiatives and significant change projects preferred.
  • Understanding of market competitiveness, emerging trends and ability to provide global sourcing intelligence.
  • Excellent creative thinking skills with emphasis on developing innovative solutions to solve complex problems that may not have one clear answer.
  • Ability to communicate effectively and motivate team and others; ability to deliver persuasive and credible presentations to at all levels of the organization.
  • Ability to facilitate and drive change in a fast paced and "ever changing" environment leveraging strong interpersonal and influencing skills.
  • strong with managing ambiguity and shifting priorities


  • Experience level:
  • Minimum 10 years of experience
  • Education: Bachelors

  • Vendor Relations
  • Manager

  • Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

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    Job Details

    • ID
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    • Salary
      USD120,000 - USD160,000
    • Hiring Company
      Randstad Technologies
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