We are looking for a responsible Appointment Coordinator to schedule installation appointments and a variety of administrative / clerical tasks. Duties of the Appointment Coordinator include providing customer service support to our customers, assisting in daily office needs and managing our company’s general administrative activities. Additional responsibilities include scheduling appointments for our technicians / installers, preparing reports and maintaining appropriate digital filing systems. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel, Adobe Acrobat, and work on a MAC OS. If you have previous experience as a Dispatcher, Scheduler or Secretary and have familiarity within the construction industry, we’d like to meet you. Ultimately, a successful candidate should contribute to the efficient and smooth day-to-day operation of our office.
Responsibilities
Answer and direct phone calls
Organize and schedule appointments
Write and distribute emails and forms
Assist in the preparation of regularly scheduled reports
Develop and maintain a digital filing system
Maintain customer lists
Provide general support to administrative peers and field technicians
Skills
Proven experience as a dispatcher or appointment scheduler
Knowledge of office management systems and procedures
Working knowledge of office equipment, like Apple (MAC OS) laptop
Proficiency in MS Office (MS Excel and MS Outlook in particular)
Excellent time management skills and the ability to prioritize work
Attention to detail and problem solving skills
Excellent written and verbal communication skills
Strong organizational skills with the ability to multi-task
High School degree; additional qualification as an Administrative assistant or Secretary will be a plus
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
