About Us: SmartTag is a leading animal identification provider to animal shelters, veterinarians, humane societies, breeders and rescues. Our primary mission is to reunite lost animals with their loving owners, and we are proud to play a crucial role in ensuring the safety and well-being of pets and their families.
Position Overview: We are in search of a candidate who is reliable and pays attention to details, can multitask, is detail orientated, organized, and keeps a good rapport with clients. This pivotal role within the company in our NJ office with room to grow in the future.
Key Responsibilities:
Process, pack and ship all new orders.
Work closely with the CEO on weekly projects.
Oversee the staff in the office and assist in office operations.
Assist and help with any client issues and work with our satellite offices in anything needed you can help with.
Help with marketing emails and social media posts were needed.
Working with pet owners to address any escalated issues they might be having, being able to deescalate any issues that should arise.
Qualifications:
Proven experience in customer service, administration, shipping and receiving.
Exceptional communication skills over email and the phone.
Ability to excel in a fast-paced environment and meet challenging deadlines.
Strong problem-solving skills and the ability to devise innovative solutions to complex issues.
How to Apply: If you are passionate about helping others and all animals, possess the qualifications outlined above, and are ready to take on the fulfilling role of coordinating all our job responsibility needs within a dynamic environment, we encourage you to apply. Please submit your resume and a cover letter highlighting your relevant experience and how you would navigate the unique aspects of this position to microchip@idtag.com.
SmartTag is an equal opportunity employer committed to diversity and inclusion. This is an in-person office opportunity. We strive to create an inclusive environment for all employees.
Job Type: Full-time
