Job Description:OverviewThis position is responsible for onboarding of services and development of new capabilities on the AT&T Business Salesforce platform with particular focus on the configure, price, quote, contract and ordering functions.Key Responsibilities
Position is responsible for development of a variety of support request/work request functions on the AT&T Business Salesforce platform.
Fill the product owner function as defined in the SAFe development model.
Supports development across the full suite of AT&T Business services, sales teams and support organizations.
Works with business product managers to understand specific product needs and platform architects supporting solution development to translate business requirements into a technical solution.
Assesses ability to simplify and transform services as part of the development process.
Drives solution toward use of standard, configurable platform capabilities and minimizes the need for custom code development.
Specifies the Salesforce capabilities required and writes features / user stories utilizing these capabilities.
Supports scrum team by working with scrum master, developers and testers to develop the solution.
Works with developers and testers to provide guidance on requirements and resolve design issues identified in development.
Supports integration work with downstream systems to optimize the end to end solution.
Qualifications
Experience with SAFe development including PI Planning process and working in JIRA to manage feature / user story development.
3-5 years of practical experience in platform capability development, solution development, processes definition and API development/systems integration.
3-5 years of practical experience working with the client on the requirements definition and shaping of requirements to platform capabilities.
1-2 years of practical experience developing solutions on Salesforce Service Cloud or Sales Cloud preferred.
Our Lead System Engineers earn between $128,400.00 - $215,800.00, annually. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.Weekly Hours:40Time Type:RegularLocation:Plano, TexasSalary Range:$128,400.00 - $215,800.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local lawsWe expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
