Work Location:Mount Laurel, New Jersey, United States of AmericaHours:40Pay Details:$23.25 - $36.00 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Line of Business:Financial Crimes & Fraud MgmtJob Description:The Physical Security – Global Security Operations Center (GSOC) Specialist is responsible for satisfying the safety and security needs of TD Bank for the protection of employees, visitors, vendors, and assets as required by the Bank Protection Act. This includes reporting and triaging security related incidents, monitoring threats, evaluating results, and ensuring the overall department goals are achieved. The role ensures that all activities of the group are performed according to established Global Security Operations Center policies and procedures. The role is responsible for making recommendations to the supervisor on duty regarding critical incidents and security related events.Depth & Scope:
Monitors for and identifies threats, trends and incidents that could negatively impact the security of TD Bank personnel, facilities, operations, and reputation
Responsible for detailed report writing that will involve a general understanding of critical incident escalation
Handles sensitive and confidential information with limited supervision
Consults with all risk functions in the development and documentation of policies, procedures and controls, for all department processes
Coordinates security guards and paid police details as needed
Actively monitors and facilitates the occurrence of security related incidents
Assesses threats based on incoming data and make decisions based on findings
Participates in numerous Physical Security projects including; Physical Security technology, employee photo identification, card access, video monitoring and retrieval
Monitors access control systems and takes actions in response to an alarm, breach, or malfunction
Appropriately responds to security operations notifications and requests made by internal and external parties
Liaises with emergency medical services, the fire department, and law enforcement in the event of an emergency
Supports onsite contract security staff
Conducts open source research to answer specific questions and develops intelligence products
This is a 3rd shift onsite position from 12:00AM - 8:30AM.Education & Experience:
High school diploma or GED required; Associate's degree preferred
Relevant work experience preferred
Ability to work within a 24 hour department with a rotating schedule
Shift work experience in a 24 hour operation preferred
Strong Customer service and communication; Call center/phone experience preferred
Strong documentation, investigative, and report writing skills
Intermediate computer skills
Strong attention to detail
Demonstrated proficiency with Microsoft Office and other PC-based programs
Personal presence, intellect, energy and drive to succeed in a high-performance environment
Comfortable with ambiguity and working with large amounts of data and information
Ability to prioritize tasks while working with competing priorities
Ability to collaborate in and support a team environment
Ability to work independently
Ability to plan and successfully complete tasks within specified timelines
Ability to solve problems
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)Additional Information:We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Colleague DevelopmentIf you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview ProcessWe’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.AccommodationIf you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
