Customer service

Customer service

28 Sep 2024
New Jersey, North jersey 00000 North jersey USA

Customer service

We are looking for reliable and responsible candidate for Costumer Services in

Job position: Customer service

Duties:

Provide excellent customer support to customers with friendly, professional and welcoming attitude

Handle inbound calls in a timely manner and manage outbound calls as necessary

Research and verify information provided by customers utilizing on-line resources

Follow communication scripts provided while handling various technical topics and issues

Identify customers’ needs, clarify information, research issues and provide solutions to customer inquiries

Provide customers with product and service information as needed

Job Requirements

Professional work ethic

Strong phone and verbal communication

Ability to multi-task, set priorities and manage your time effectively

Active listening with ability to resolve customer issues

Basic computer skills utilizing Microsoft Windows and browser-based applications

Ability to identify and escalate priority issues

Manage and update customer data by entering and editing customer information

Schedule:

Monday to Friday

9am - 6pm

Pay rate: $18 per hour

Location:

LITTLE FERRY, NJ

Please send resume to consider.

Benefits offered -

Holiday pay

Health Care

Sick Pay

401k with 1% Match

Start now!

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