Dental Insurance Coordinator Job Description
We are looking for a dental insurance coordinator to be responsible for working with insurance companies to verify patients’ benefits, as well as calculating and collecting outstanding payments from patients. You should be proficient in using the dental practice management software to update each patient’s file, run and monitor weekly and monthly reports to verify insurance payments received, and upload completed insurance forms into patients’ electronic files.
To be successful as a dental insurance coordinator, you should work closely with patients, explain their benefits to them, communicate any insurance concerns, and manage any insurance disputes. An outstanding dental insurance coordinator should achieve excellent customer service and share a professional relationship with insurance companies to ensure success in balancing patient benefits with insurance payments. In addition maintaining accurate dental insurance records while adhering to HIPAA regulations.
Dental Insurance Coordinator Responsibilities:
Verifying the patient’s health insurance benefits.
Send Pre Determinations
Processing Claims
Tracking claims
Educating patients about insurance benefits
Entering data using dental practice management software (Dentrix or Dentrix Ascend)
Resolving issues and providing Customer service
Generating reports for all activities.
Posting payments made by patients.
Scheduling appointments
Answering Emails
Record all financial agreements with patients
Following up on non-paid insurance claims.
Managing late payments and overdue accounts.
Processing insurance payments and refunds.
Uploading completed insurance verification forms.
Monitoring weekly, monthly and quarterly reports to confirm payment from clients and insurance companies.
All claims are done electronically
Requirements:
High school degree, GED or related.
Minimum of 2 years in a dentist office environment .
Proficient with data entry.
Experience in dental practice management software. Dentrix or Dentrix Ascend
Microsoft Office experience (MS Word, Excel, Outlook).
Knowledge of dental procedures and insurance billing codes.
Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality.
Excellent organizational skills and attention to detail.
Strong communication skills, both verbal and written, for effective patient interaction.
Ability to work independently as well as part of a team in a fast-paced environment.
If you are passionate about providing exceptional support in the healthcare field and meet the qualifications outlined above, we encourage you to apply for this vital role within our organization.
Job Types: Full-time, Part-time
Pay: $25.00 - $32.00 per hour
Expected hours: 27 – 37 per week
Benefits:
401(k)
Employee discount
Paid time off
Experience:
Insurance verification: 2 years (Required)
Dental billing: 2 years (Required)
Ability to Commute:
Mountain Lakes, NJ 07046 (Required)
Ability to Relocate:
Mountain Lakes, NJ 07046: Relocate before starting work (Required)
Work Location: In person
