Location: NYC (Hybrid – at least 4 days onsite/week)Visa Sponsorship: We offer sponsorship under specific treaty-based U.S. work visas, including TN and E-2 (Talan is a French Company). We do not support or transfer other visa types (e.g., H-1B, OPT, etc). Position OverviewWe are seeking a Front Office Trade Support to provide production and application support for a suite of critical Fixed Income trading applications. This role is highly visible within the Front Office, requiring close interaction with traders, development teams, and technology support to ensure the stability, availability, and performance of trading systems. The successful candidate will thrive in a fast-paced environment, possess strong problem-solving skills, and be comfortable supporting business-critical applications.Key ResponsibilitiesMonitor the health and availability of Front Office trading applications, ensuring services are running efficiently and resolving issues promptlyProvide day-to-day support to traders, responding to application-related questions and troubleshooting production issuesPerform application releases and deployments in coordination with development teamsInvestigate, diagnose, and escalate production incidents as needed to minimize business impactCollaborate with development, infrastructure, and business stakeholders to ensure system stability and continuous improvementMaintain operational procedures and support documentationCollaborate with development and global support teams across New York, Montreal, London, and Paris.Supported ApplicationsZeus – Bond pricing platform used by Fixed Income tradersPegasus – Reporting platform supporting Front Office activitiesBond RFQ – Electronic Request-for-Quote platform enabling traders to respond to client RFQs received through Bloomberg (BBG), MarketAxess, Trumid, and TradewebIris – Pricing platform for CDS and CDX productsTradebox – Captures executed market orders and routes them to the booking platform, XonePreferred QualificationsExperience with Bash scriptingWorking knowledge of SQLUnderstanding of Fixed Income products and trading workflows#LI-KC
