The Reductions Specialist serves as the final point of contact for each case, requiring a positive attitude and polished, professional communication. Key responsibilities encompass initiating courtesy calls to clients upon case assignment, providing detailed explanations of the reduction process, and meticulously logging phone calls, case statuses, and documents into the online document management software. The Specialist ensures the efficient linkage of releases onto Litify, confirming PIP benefits, and validating damages with a complete provider list. Other tasks include confirming balances due on medical accounts, negotiating bills with providers, sending out reductions promptly, and maintaining regular client contact, addressing queries every two weeks. Additionally, the role involves scheduling in-house appointments when necessary, screening for discharge cases, preparing closing statements, and soliciting Google reviews and testimonies for marketing purposes. The Reductions Specialist conducts case reviews and personal audits for productivity, while also developing and monitoring weekly projection reports.Salary: $18.00-25.00 per hourWorking schedule: Monday - Friday 8:30AM to 5:00PM
