Job DescriptionJob Summary: We are seeking a dedicated Nighttime Data Center Technician with knowledge of computer hardware break/fix and experience in rack and stack of server components and network gear such as switches and routers. The ideal candidate will be responsible for maintaining and troubleshooting customer equipment, ensuring timely and precise order execution, and supporting customer satisfaction.Responsibilities: · Rack and stack customer equipment, including server components and network gear. · Troubleshoot and resolve issues with server components. · Work directly with customers to solve technical issues. · Maintain detailed written records of all work activities. · Install Copper and Fiber Ethernet cables. · Perform hardware break/fix on components such as CPUs, memory, motherboards, PSUs, disk controllers, and SFPs. · Replace components including DIMMs, hard drives, and power supplies. · Solve problems in standard situations using critical thinking and decision-making skills. · Assess outage risks and make informed decisions to mitigate them.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Skills and RequirementsQualifications: · Knowledge of computer hardware break/fix. · 1+ year of experience with rack and stack of server components and network gear. · Ability to work in a fast-paced, high-pressure environment. · Strong problem-solving skills and attention to detail.Excellent customer service skills. nullWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
