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Job SummaryAt Avantor, people are the most important part of our success because they drive our global performance. That's why our Avantor Lab and Production Services team is a trusted partner in supporting the innovation and growth objectives of labs across the globe. In this role, you will report to Supervisor, Onsite Services and will work closely with the Avantor's Lab and Production Services team of over 1,500 on- and off-site expert personnel - and our customers - to perform customized, mission-based lab work and research protocols that help return time back to science. Location: Raritan, NJ 08869Schedule: 1st Shift/ M-F 7:30am - 4pmWhat we're looking for Education: High School Diploma or GED required Experience: 2+ years' experience in material handling/inventory replenishment or customer service, spill containment training, IATA, DOT, IMDG and OSHA Right to Know a plus, cross referencing and inside sales experience a plus, knowledge of scientific products and services a plus Collaboration Tool: Knowledge of Information intermediate computer skills including Microsoft Office with proficiency in Word and Excel Preferred Qualifications:Conform to all company and customer requirements for background checks, health and safety issues, security clearancesSolid understanding and experience in either shipping, inventory, or purchasingExcellent Customer Service Skills; displays a professional can do attitudeHigh regard for safety, quality and adherence to protocols, policies and proceduresAbility to self-manage and self-motivate; forward thinkingAbility to prioritize tasks, and meet deadlinesKnowledge of scientific products and services a plusAbility to communicate effectively with both the customer and internal contactsMust be able to lift up to 50lbsTravel may be requiredWho you areA creative, agile, and highly motivated professional seeking to enhance your experience and gain some meaningful professional growth within Lab and Production services. Apply today if you want to go further in your career and have the following: A strong work ethic and (initiative) Ability to work independently or as part of a team Ability to work in a fast-paced environmentHow you will thrive and create an impactAvantor's Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:Associate may be responsible for tasks in inventory management (Consumables, chemicals, samples, etc) and accurate inventory control, processing requests leading to inventory movement on and off site, and fulfilling customer metric reporting.Perform inventory management related functions such as monitoring slow moving and dead inventory, conduct cycle counting, yearly physical inventories, and reporting.Provide daily customer service functions and communicates with the customer relative to inventory management.May be required to perform purchasing functions including but not limited to: back order reporting and expediting, direct factory shipments, 3rd party support, managing quotes, document control, records maintenance, and resolving open invoices or pricing issues.Responsible for all customer service related functions including but not limited to: order entry, reporting, maintaining metrics, and cost savings tracking.Perform shipping coordination activities such as shipping customer material, handling routine issues, operating basic warehouse equipment, entering shipping information into the customer computer system, and equipment inspections.Responsible for handling hazardous material and preparing shipping documentation and packaging requirements.Interface directly with customer point of contact, purchasing directors, facility directors and plant managers.Responsible for managing consigned, non-consigned, customer owned or 3rd party inventory.Utilize Avantor and customer computer systems (SAP, Citrix, Intranet, Avantor Inventory Management Systems, ChemSW, and customer specific systems) in fulfillment of job duties.Meets goals and objectives: safety, performance and quality.Create programs for enhanced service efficiencies.Interfacing with Avantor Sales Force and manufacture representatives.Document change management.Responsible for desktop delivery of inbound packages to customer contactsUpdating and maintaining Standard Operating Procedures.Perform other duties as assigned.Why Avantor?Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply todayDisclaimer:The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.EEO Statement:We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.For more information about equal employment opportunity protections, please view the , , and .3rd Party Non-Solicitation Policy:By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.For more information about equal employment opportunity protections, please view the Equal Employment Opportunity is THE LAW Poster, EEO is the Law Poster Supplement, and Pay Transparency Non-Discrimination Provision using the links below.
