The Retail Income Protection Claims team is responsible for managing a portfolio of complex, high-value Income Protection claims, with a strong focus on technical excellence, stakeholder engagement, and outcome-driven portfolio management.
The team operates within a high-performance environment, balancing business expectations with claimant needs, and is structured to support both individual development and collective success.The team is led by technically skilled managers who foster a culture of resilience, accountability, and continuous learning.With a structure that includes Senior Claims Consultants, Technical Specialists, and Team Managers, the team offers clear career pathways and opportunities for cross-skilling, making it an ideal environment for professional growth and long-term development.
