Serves as the focal point for on boarding new customers.
Develop and implement strategies for expanding business opportunities with existing Customers. This includes developing account business plans, identifying sales opportunities, and implementing Customer strategies
Keep management apprised of critical problems and the status of all assigned Customers/Partners.
Support the pre-sales process to evaluate the effort to implement ISO products.
Develop and manage Statements of Work and project scopes
Provide regular reporting of billable hours and services revenue; ensure all targets are achieved
Work with business development teams in the development, management and support of new Partners.
Participate in other duties as assigned by the AMO Director and senior management.
Qualifications
BS/BA or equivalent
Proven background in effectively managing customer relationships and project teams
Highly motivated self starter, with strong analytical, inter-personal and leadership skills
Technical skills which include competency with development environments and insurance software products
Ability to garner attention and convey confidence in ability to teach and coach Customers/Partners
Polished communication, presentation and leaderships qualities
Ability to travel up to 50% for on-site customer visits.
Additional Information
All your information will be kept confidential according to EEO guidelines.
