Join our team as a Customer Service Representative, to conduct phone surveys for important research studies. This is a data collection role – absolutely no sales or quotas!
The ideal Customer Service Representative:
-has good communication skills and basic computer knowledge,
-enjoys speaking with people from diverse backgrounds and professions,
-can gain the cooperation of respondents over the phone in order to complete a survey or provide help desk assistance by being persuasive and appropriately assertive, and
-can follow procedures for reporting project-related problems that may require help desk assistance or policy decisions.
Starting pay rate: $20.33 - $20.83 per hour
Benefits: 403(b), Paid Sick/Holidays/Training, EAP, Discounts, and more!
Visit the NORC career site and apply today for consideration:
https://careers.norc.org/en-us/job/503654/customer-service-representative
Bilingual opportunities available:
https://careers.norc.org/en-us/job/503655/bilingual-customer-service-representative-spanishenglish
For a full list of NORC TSSO opportunities and to apply, visit: https://NorcJobs.org
To learn more about this role, visit: https://www.norc.org/about/careers/telephone-interviewers.html
