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FISD
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Requisition Number: 189566
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School Social Worker 2024-2025 in Farmington Hills
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Job Description:
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Work where every moment matters. Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut\'s most comprehensive healthcare network. Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties. Job Description Responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. · Answers incoming calls promptly and professionally, and triages clinical or non-clinical matters based on their priority · Schedules appointments for various neurology subspecialties · Ensures schedule utilization · Reviews and transcribes incoming referrals to the Epilepsy Center · Reviews and distributes incoming faxes and mail · Supports the front desk by checking in patients, collecting co-pays, verifying insurances and more · High school diploma or equivalent preferred · Relevant experience in a fast-paced medical office highly preferred. · Epic experience preferred. · Positive, customer-focused approach, with commitment to providing excellent patient care. · Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands. · Proven ability to work effectively in a team environment. · Excellent verbal communication skills. Ability to communicate in other languages highly desirable. · Strong computer skills. Solid working knowledge of Microsoft Office software. · Basic working knowledge of medical terminology. · Ability to travel independently to satellite offices with or without advanced notice. · Strong working knowledge of insurance requirements. We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. Job: Administrative Organization: Hartford HealthCare Medical Group Specialists Title: Patient Service Coordinator- Urology Location: Connecticut-Farmington-499 Farmington Ave Farmington (10114) Requisition ID: 24164020
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Work whereevery momentmatters. Every day, approximately 38,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization. With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system. The MyChart Support Analyst will serve as the first point of contact for HHC patients by gathering the customer\'s information and listening to their issue then determining the correct course of action and make scheduled call backs to customers where necessary. Address tickets submitted via in-basket or other methods and follows proper escalation procedures as defined by management. The Analyst connects well with patients and clients while striving to achieve acceptable performance metrics. They will also use all available knowledge base resources to fully troubleshoot and resolve whenever possible. The Analyst may also share knowledge base maintenance responsibility. This role will also provide back up support for the IT Technical help desk. Required Skills: Previous experience working with an EHR (Electronic Healthcare Record) systems preferred Previous experience working in a healthcare setting as either a medical assistant or central scheduler preferred Strong PC skills and can provide relevant examples of PC troubleshooting Previous call center experience preferred Bi-lingual with Spanish a plus Previous experience working in a high volume, fast paced role Strong interpersonal skills Good understanding of website navigation Good communication skills Good understanding of Windows 10 and 11 as well as Office 365 EDUCATION Minimum, High School diploma or GED Other Requirements In the event you experience a power or internet outage, you must report to our Farmington location at 9 Farm Springs Road to continue working. TRAINING: Training can take 1-2 weeks to complete, Training lasts 8 hours a day and usually occurs between 730 am and 4 pm EST. Your final training schedule will be solidified after you are hired. We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. Job: Information Technology Organization: Hartford HealthCare Corp. Title: ITS Application Specialist I / IS Service Delivery Location: Connecticut-Farmington-9 Farm Springs Rd Farmington (10566) Requisition ID: 24163083
