What you get to do in this role:The Partner Development Executive manages ServiceNow relationships with our Partner Ecosystem across the AMS (or EMEA or APJ) Region. A large part of this role is to manage and nurture companies in the ServiceNow Partner ecosystem while also encouraging current ServiceNow Partners to develop and mature their ServiceNow practice. This includes:Building Partner Practices through business plan development, account planning, partner expectation management, industry/regional/product focus. Sell, solve, bring growth.Planning for Success through Partner achievement target agreement, capacity planning, growth investment, points earning roadmap.Managing the ecosystem across team members through readiness assessment scoring, milestone achievement by partner, roadmap sessions for success, regular ecosystem evaluations, tiering progress, acquisitions targets, health analysis, metrics reporting.Drive ecosystem governance through team member communication, execution plans, reporting and dashboard preparation, global interlocks with other regions.Develop Standard Operating Procedures (Business Planning Guides, Enablement Journeys, etc.)Coach partners both remotely and face-to-faceCommunicate partner programs' requirements and benefits across the ecosystemProvide daily management of partner ecosystemWork with ServiceNow Partner Operations and Partner Enablement to ensure reporting and best practice is being accomplishedConduct quarterly and bi-annual business reviewsDevelop partner business case and program roadmapsArticulate investment areas needed to both enter and progress through the partner programImplement remediation plansManage partner portal and other systemsWork towards partner revenue goals through teaming and subcontractingParticipate in marketing eventsApproximately 10% travel
