We are looking for a Delivery Process Coordinator to act as the process ambassador and data quality owner for a large-scale network consolidation program at a US-based Tier-2 Telco.In this role, you will work closely with our Migration Leads and Architects to ensure the internal Jira pipeline runs flawlessly. Your primary goal is to maintain "Jira hygiene," ensuring that all tickets have complete data, correct statuses, and proper traceability links before they move to the next stage. You will not manage the technical migration or face the client. This position is ideal for an organized, detail-oriented professional who excels at process coordination and proactive communication.Location & Working Hours: Remote (Ukraine or LATAM). Requires a minimum 4-hour overlap with US EST.Responsibilities:Act as the quality checker for the Jira workflow. Routinely audit tickets to ensure all mandatory fields are filled out correctly by the engineering team before tasks transition to the next phase.Proactively monitor the pipeline for incomplete tickets. Act as an ambassador—politely and firmly communicating missing requirements to senior technical staff and helping them understand the business value of following the process.Support the Migration Lead by executing the administrative side of release batching in Jira. This includes structuring weekend migration waves with dozens of tickets and ensuring all prerequisite fields are populated prior to CAB review.Ensure every executed technical change is linked to corresponding assets in the external CMDB. You will be the guardian of the audit trail, guaranteeing our work translates into measurable financial ROI.Assist the Project Manager with internal administrative tasks, such as tracking cross-stream dependencies, reconciling time-tracking data, and maintaining internal operational artifacts.
