As the Contract Deployment and Customer Care Manager, based out of our Mexico City offices and reporting to the Mexico Procurement Director, you will play a pivotal role in ensuring the seamless implementation and ongoing support of contracts across our diverse portfolio. Operating as part of Accor's global Luxury & Lifestyle Procurement team, you will lead the deployment of new contracts, support hotel engagement, and spearhead initiatives to enhance customer satisfaction. This role offers a distinct opportunity to influence operational efficiency and elevate the guest experience within our premium hospitality segment in this fast-growing region.
