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Summary:
The Infrastructure Technician performs skilled infrastructure/structured cabling work in the installation, service and maintenance, repair and alteration of low voltage category cabling, fiber optic cabling, communications cabling and other various low voltage cabling systems at a client site.
Primary Roles & Responsibilities
Complete physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), move equipment, racks, and related communications infrastructure materials.
Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems.
Perform upgrades and additions to cabling infrastructure systems in order to increase functionality and usability.
Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary.
Inform operations management regarding procedures and/or status of work orders for the purpose of providing necessary information for making decisions, taking appropriate action and/or complying with OSHA regulations.
Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc.
Transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site."
Education Requirements:
Associate degree or Certification in a technology services/technical discipline, or equivalent work experience.
Experience Requirements:
2-5 years of experience in a Site Support Technician role (or similar experience)
Other Qualifications, Skills & Certifications:
CNET CNCI
BICSI Installer (INST1)
BICSI Installer 2 copper/fiber (INSTC/INSTF)
Valid driver’s license may be required
Manufacturer certifications
Competencies
Basic Computer Skills
Proven ability to install, terminate & test low voltage cables to include twisted pair cable, coax, power limited tray cable, stranded & solid conductor low voltage cable and fiber optic cable.
Installation of cable pathways, conveyances (e.g. ladder, trays, support systems)
Through-wall penetration systems
Comprehension of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems.
Working knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code.
Comprehension of publications pertaining to standard cabling for telecom, data, security & wireless systems practices, engineering & Federal, State & local safety standards.
Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents.
Ability to read and interpret floor plans, wiring diagrams, and other installation documentation
Ability to carry up to 30 lbs. and lift up to 50lbs.
Ability to climb ladders and work from heights
This job description is designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee; it is not meant to be all-inclusive for any one position. Job responsibilities and requirements are subject to change at any time due to business conditions or any other reason.Black Box is an Equal Opportunity Employer. In accordance with Federal, State and Local laws, Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.What’s in it for You at Black Box Network Services?Black Box Network Services is a leading technology solutions provider dedicated to helping customers design, deploy and manage their IT infrastructure. We deliver high-value products and services through our global presence and 3,000 team members. Black Box Network Services offers a competitive total rewards benefits package that includes medical, dental, and vision coverage, in addition to a wide variety of additional benefits like a 401K, life insurance, employee assistance programs, fitness reimbursements, identity theft protection, education/scholarship programs and more!We understand attracting great talent requires going beyond just competitive compensation and benefits. Black Box provides challenging work that creates advancement opportunities within the organization for those demonstrating desire and aptitude through their achievements. We have no shortage of opportunities. If you are looking for a business that allows for individual reward and growth, we are the place for you!For Human Resources/Compensation Use Only:
