Position serves as the first point of contact for the company and provides excellent experience for all points of contact. Strong business communications/follow up with existing/new clients, directing inquiries, scheduling appointments, and performing administrative tasks, and supporting the office team. Strong computer literacy is a must.
Key responsibilities:
Greeting all in person/phone contacts providing a friendly and positive first impression.
Manage inbound calls, messages, appointments, etc. to appropriate team members.
Addressing client/customer concerns and inquiries in a timely and professional manner.
High computer literacy, tech savvy with the ability to learn new software skills.
o (smart phone apps, MailChimp, GPS tracking software)
Performing clerical duties and proactive in creating organizational systems to streamline operations
Provide administrative/project support to office team members
Receive, sort, and distribute mail and packages to relevant recipients.
Assisting with basic office duties, supporting office projects, maintaining and ordering office supplies.
Key Skills
Dependability & Reliability
Proficiency with office software (Microsoft Office Suite) specifically MS Word, & Excel
Excellent communication skills (verbal and written)
Organization and interpersonal skills to build rapport with clients
Attention to detail with the ability to organize and prioritize tasks
Problem-solving skills and the ability to work with deadlines
